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The Palm Court
American Restaurant$$$$
Today 6:30–11AM, 12–4:45PM, 5PM–12AM
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The Plaza Hotel 768 5th Ave New York, NY 10019
768 5th AvenueUSNew YorkNew York10019
$$$$American Restaurant, BarToday 6:30–11AM, 12–4:45PM, 5PM–12AM
Thursday 6:30–11AM, 12–4:45PM, 5PM–12AMFriday 6:30–11AM, 12–4:45PM, 5PM–12AMSaturday 7–11AM, 12–4:45PM, 5PM–12AMSunday 7–11AM, 12–4:45PM, 5–10PMMonday 6:30–11AM, 12–4:45PM, 5PM–12AMTuesday 6:30–11AM, 12–4:45PM, 5PM–12AMWednesday 6:30–11AM, 12–4:45PM, 5PM–12AM
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Review Summary
23 reviews
5 star
7 reviews
4 star
7 reviews
3 star
4 reviews
2 star
4 reviews
1 star
1 review
The Plaza Hotel's iconic, swanky venue for high-end breakfast, afternoon tea & evening cocktails.- Google
"The food was cold, and only the appetizer was exceptionally tasty."
"Tea Time!"
Featured by Zagat
NYC's Best for Bridal/Baby Showers
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All reviews
Kim Johnston
a month ago
A dear friend and I stopped by the Palm Court for drinks/appetizers and ended up staying for several hours because we had such a lovely time. The bartender (Eddie) was very professional and attentive to our needs (before we even we actually needed anything!) I am not a big drinker but he asked me a few questions and came up with the perfect NYC specialty drink that was awesome so I had a few! Thank you Eddie and the staff of the Palm Court for making our New York City experience one to remember!
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Lawrence Chan
11 months ago
Enjoying tea is one of my favorite activities. While this location is steeped in history, such as a frequent place for Frank Sinatra, it's not as grand as other tea establishments (e.g., Palace Hotel of SF). Plus, it's in the center of the hotel, so passersby can watch you eat.
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Fausto Palazzetti
3 years ago
This is probably because I'm a not a girl and have dreamed of eating here, but I had some trouble understanding what was so great about this place. I came here for "high tea" and the tea and snacks/pastries they bring out were all top-notch, but the price is absurd. There was nothing I ate that really stood out. I can see how for a ladies afternoon out, this might be fun, but I guess it's just not for me.
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Melanie Abrams
3 years ago
I am from Beverly Hills and came here on my NYC trip last January, expecting something similar to Spago or the Wilshire. Not even close. It has clearly become a tourist trap, so my waiter barely spoke English and didn't have a clue what he was doing. Our empty bread basket sat on the table with our butter knives and bread plates merely pushed aside when our entrees arrived. I had to request for the table to be crumbed. The food was cold, and only the appetizer was exceptionally tasty. They also strangely pushed drinks the entire meal and could not stand for me to only want water, apparently. For these prices and the fame the Plaza has earned for its exceptional treatment, I expect a full staff of competent servers well-trained in being attentive and courteous, and for them to understand the relationship between customer and server at this calibre is different from the rest of the world.
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Louisa Stockley
2 months ago
This is a beautiful, historic NYC establishment trading off its former glory. If you've got a spare couple of $hundred it's a lovely place to go for cocktails, but plan to eat elsewhere. I took my mother for a birthday treat while we were visiting NY from the UK - wine was good, cocktails were nice, but the olives were provided without cocktails sticks or a pip bowl - something we thought was a bit neglectful for such a famous place. That was just the start. We ordered a platter of meze style dishes (not the most expensive on the menu - "just" $55 per head) but the food was inedible we had to send tit back. Crisps cooked in old oil; a few fatty, greasy meatballs; a dish of peppers far beyond the level of "picante" they described them as; cheap chicken wings topped in jalapenos (so also inedible for those who don't like hot dishes - nothing to this effect on the menu); and a pot of lettuce (the only edible bit. We kept that). To their only credit, the manager himself did come out to personal remove the offending offering, and asked if we wanted something else. We declined - the kitchen clearly wasn't up to the job - and they removed the food from the bill. A couple of glasses of wine on the house might have prevented this review too - their customer service really didn't impress us. I wouldn't recommend this at all, except for maybe to pop in and have a quick glass at the bar, and then move on to one of the countless excellent bars and restaurants in NYC. Oh, and it's a loooong way from your table to the restrooms - take walking shoes and expedition gear.
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Frank Stilwagner
2 years ago
Watch Out. 7 members of our family went to Tea. Food was OK. Service was good. The menu offers the option of champagne for $22.00. The menu does not state that this is for the First glass or A glass. But it is! The bill came with an additional $352 for 16 Additional Champagne. Those friendly 'top-offs' The manager came to explain that we were hicks and do not know how to read. Very unfriendly and condescending. They also will not return my phone calls
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Alice Chiu
2 years ago
Afternoon tea at the Plaza Hotel is probably the biggest tourist trap in NYC. My advice is to avoid at all cost! Ordered the Fitzergerald and New Yorker afternoon tea sets - frankly they are very similar. None of the sandwiches and sweet taste above average. They charge you $20 each person to share a set. Tea is also mediocre. Service is rather poor - No one came to check up on us. The server only came to rush us out of the place as they want to close. It's a shame how disappointing the afternoon tea is given how beautiful the venue is and how much you pay. I'd suggest just walk in to check out the hotel, then get afternoon tea somewhere else.
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Ray DeRegis
8 months ago
Waiter was rude and altered check to increase his tip. I gave 10% - he upped it to 20%.