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The International Customer Service Institute
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TICSI is leading the field in global best practice in customer service and service quality
TICSI is leading the field in global best practice in customer service and service quality

23 followers
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Why Marketing And Customer Service Need To Be Synonymous
http://bit.ly/2dMW5DM
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Customer satisfaction, customer retention, customer loyalty and employee commitment are factors that no organisation can ignore.

www.ticsi.org
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Why Customer-Centric Culture Is Key To Great Customer Experience http://bit.ly/2bhjcsS
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The decisive role of Customer Experience Design in business success http://bit.ly/2brxbHe
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Consumers Expect More From Social Customer Service (Report)
http://bit.ly/2aJaJd9 
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“Everything starts with the customer.” – Louis Xiv

www.ticsi.org  
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We are proud to announce that “The International Standard for Service Excellence” TISSE2012 certification is being implemented by Emirates Post Group.
Take a look at what they had to say
http://bit.ly/29RnVOj  
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The institute partners & accredited organisations over the past 20 years have trained thousands of customer service & customer experience professionals.

www.ticsi.org
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Man vs. Robot: The Battle of Customer Service Turning Digital http://bit.ly/29LRq70   
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Our vision is to inspire the achievement of the highest standards of professionalism in all aspects of service quality in every international market. www.ticsi.org 
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