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Matrix Networks
Telecommunications Service Provider
Today 8AM–5PM
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4243 SE International Way Portland, OR 97222
4243 Southeast International WayUSOregonPortland97222
(503) 654-3000matrixnetworks.com
Telecommunications Service Provider, Business and Industrial Supplies
Telecommunications Service Provider
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Today 8AM–5PM
Wednesday 8AM–5PMThursday 8AM–5PMFriday 8AM–5PMSaturday ClosedSunday ClosedMonday 8AM–5PMTuesday 8AM–5PM
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"The staff is extremely helpful with a very quick response time."
"Matrix is a great company - always provides excellent service!"
"I would highly recommend this training to other Matrix customers!"
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Roberta Nopson's profile photo
Roberta Nopson
2 weeks ago
Matrix networks systems is the foundation of the best communication system for your business. Service is their priority.

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12 Enterprise and Mobile IT Predictions for 2017 http://hubs.ly/H05VhQC0
IT experts lay out their predictions for the New Year, which span mobile productivity, microservices, and bots to Generation Z, and securing the Internet of Things (IoT).
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Have you ever called into a business and all you hear is ringing, wondering if anyone is going to answer your call? Working with your ShoreTel solution you have a couple of options to choose from so your callers aren't left wondering. http://hubs.ly/H05RYVs0
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Entering the new year, it is unavoidable to ignore the onslaught of 2016 reviews. From sports and pop culture to economics and technology, a year-end-review seems almost mandatory for any major publication or really anyone with an RSS feed. But something key to our industry was missing this time... see what. http://hubs.ly/H05MFWF0
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This post is meant to demystify the upgrade process for end users and IT staff. You can find information online about how to upgrade, the pitfalls and processes you need to master. But what if you have a partner who will do the upgrade, and you just want to get a handle on the whole process?http://hubs.ly/H05JnJ60 by 
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Unified Communications (UC) defined. Finally. Gen-X vs Millennials + UC. A look at how the different generations are affected by UC as well as best practices for UC migrations in the modern workplace. Written by our very own Jill Farrell. Enjoy! http://hubs.ly/H05Bk210
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Investing in an on premise contact center today would take a very specific situation. In nearly every case the advantages of the cloud environment offer too much to refuse; new tools, improved performance and unlimited support. Being always available, improving the customer experience and staff efficiency can be counted on to lead to positive financial impacts that benefit all. With cloud contact center we don't have to be a Fortune 100 company to get the tools, the cloud has leveled the playing field. http://hubs.ly/H05dgJ70
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The communications industry is in the midst of a rapid evolution to cloud based solutions. Our new Cloud Phone Comparison Guide Breaks down 2 pure cloud players (RingCentral and 8x8) and 1 legacy giant (ShoreTel Connect Cloud) on their options for Price, Collaboration, Ease of Use, and Integrations, helping you down your path towards a more powerful way of communicating. Get your copy today at: http://hubs.ly/H05S_y60
Cloud Phone Comparison Guide between 8x8 vs RingCentral vs ShoreTel Connect. Compare UCaaS pricing, collaboration features, integration capabilities and more.
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Bigleaf Networks is Portland's very own rising superstar in SD-WAN Technology. As we focus our efforts on transitioning more clients to MCaaS, we are extremely proud to partner with an organization that is taking a fresh approach to SD-WAN. Learn more about Bigleaf, the state of Connectivity and the future of technology.http://hubs.ly/H05MF5R0 by @Matrixnetworks + @BigleafNetworks 
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Contact Center Reporting tools defined. Everything you need to know about the tools you have as a Contact Center Manager. Reporting is never going to substitute for hands-on managing. It will give you the concrete information you need to correct bad behavior, spot gaps in coverage, or beef up your infrastructure to handle the call traffic. Without the data, all you have is gut instinct, and no one ever got a budget increase approved based on that. So do yourself and your organization a favor - learn the reporting software, use it weekly, if not daily, to understand what's really happening in your contact center.http://hubs.ly/H05JnKn0 by 
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Heading into 2017, it pays handsomely to be on the cutting-edge of IT. Great article about the vision of companies and experts from throughout the IT industry on what trends to expect in the new year, and their predictions spanned everything from UCaaS and microservices to chatbots and the Internet of Things (IoT). http://hubs.ly/H05JfX_0
IT experts lay out their predictions for the New Year, which span mobile productivity, microservices, and bots to Generation Z, and securing the Internet of Things (IoT).
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ShoreTel Expands Cloud Partner Opportunities http://hubs.ly/H05zdtR0
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SD-WAN increases Internet speed which can have a huge impact on productivity and cost savings. If downloads of big files are ten seconds faster and you download 3 large files a day, it would save each staff member a little more than two hours a year in waiting time. Additionally, SD-WAN outages are rare, meaning that you also won’t have to worry about losing productivity as a result of the network going down. Overall, SD-WAN can provide you with everything your business needs at a fraction of the cost of installing a physical network. Learn more in our latest article: Why SD-WAN is the Next Big thing: http://hubs.ly/H05vCzQ0
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