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Meineke Car Care Center
Auto Repair Shop
Today 8AM–5:30PM
2 followers|79,471 views
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1458 Chestnut St Emmaus, PA 18049
1458 Chestnut StreetUSPennsylvaniaEmmaus18049
(610) 928-1166meineke.com
Auto Repair Shop, Auto Parts Store
Auto Repair Shop
Auto Parts Store
Auto Radiator Repair Service
Auto Tune Up Service
Brake Shop
Oil Change Service
Tire Shop
Wheel Alignment Service
Today 8AM–5:30PM
Thursday 8AM–5:30PMFriday 8AM–5:30PMSaturday 8AM–1PMSunday ClosedMonday 8AM–5:30PMTuesday 8AM–5:30PMWednesday 8AM–5:30PM
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Avoid Car Problems with Car Maintenance Services Come to Meineke for your maintenance services, prevent car problems and keep your vehicle in shape!
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Review Summary
4.2
28 reviews
5 star
20 reviews
4 star
2 reviews
3 star
1 review
2 star
1 review
1 star
4 reviews
"Went in for an alignment and they did an excellent job and it was cheap too!"
"However, the young man at the desk provided a horrible customer service job."
"A good shop, with competitive pricing."
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William C Randell Jr's profile photo
William C Randell Jr
a month ago
We would love to pass everyone the first time on state inspections, but we have requirements that must be met. The tires on the vehicle were the first concern, we showed the customer the concern, and he stated he was going to bring the vehicle back to where the tires were installed hoping to get a discount being they only have 10,000 miles on them, but we explained that the problem with the tires was do to the vehicle needing a wheel alignment. All the other items were explained and reviewed with the customer. We try to show the customers the concerns so they will have a better understanding of what the vehicles need. Last thing is I can not control the inspection process at other shops, but we go by the book which upsets a small number of customers, but part of our job is to ensure the vehicles we inspect are NOT a safety concern on the roads we all use. The customer was a little upset so we even gave him the option of calling the state to see if the state would authorize passing the vehicle which he declined. In order to ensure we have proper documentation we started taking pictures of concerned areas in case a concern comes up in the future.
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Aaron Reinhard's profile photo
Aaron Reinhard
3 months ago
Got a free code check and two codes came up. So, they ordered the parts and they arrived within two hours. Trying to get a clean bill of health so my car will pass emissions. So far, I've received excellent customer service and have been able to observe my car being taken care of. Would have given more stars if possible.
Chip Schmoyer's profile photo
Chip Schmoyer
7 months ago
Staff was friendly and helpful and willing to politely answer any questions I had. The work performed was a 4 wheel alignment and I have no complaints. Others that have commented on the swearing and dog are accurate. There were some "regulars" or maybe family/friends of some sort that came in and out while I was there that where a little less than professional with their language. They had a dog that strolled in but personally neither of the above bothered me. The dog was friendly and didn't pose any issues. I've worked in repair shops and have been around others with the exact same enviroment so the "little things" here didn't phase me. At the end of the day I just want my car fixed properly and quickly. They did that. Just my opinion but I was OK with the entire experience.
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Holly Derhammer's profile photo
Holly Derhammer
a year ago
I will never return. The car itself was fine as was the work. However, the young man at the desk provided a horrible customer service job. The f word left his mouth many times. He said several other inappropriate things. They brought in a dog that I told them I was allergic to. They did remove it- into the shop- and then brought it back. When I told them I had to step out because my eyes were watering over the dog, they did nothing. I actually talked to the corporate headquarters. They apologized but I never heard from the place in Emmaus.
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Katiria Rivas's profile photo
Katiria Rivas
a month ago
The wait was ridiculous they charge by hour and racknup your bill for something that took my regular mechanic 30 mins plus i paid wit a groupon and they still charged me on top of it already being paid for labor which there was no labor involved when the computer does the work will never return here..
Response from the owner - a month ago
Not sure when this happen.. Records showing customer being in our shop on Feb 4 2016... But as you can see from our reviews we REALLY do try to please every customers...
Ashente Rossi's profile photo
Ashente Rossi
3 weeks ago
Family owned and operated! They always do an excellent job on our vehicles. Will and his fam are great!
Eve Adams's profile photo
Eve Adams
11 months ago
On multiple occasions they have charged a customer for a service but the service was never provided, such as a tire rotation, balance check, or vehicle alignment. Not only that but they will pass your vehicle for a safety inspection without performing the inspection. So long as the vehicle passes emissions tests on the computer, they will slap stickers on the vehicle without performing the necessary duties of PA State Inspection. A customer witnessed this first hand from the waiting room and when they asked the owner/manager about it, he fed them a lie saying because their car was a 2013 they weren't required to perform the duties of a Safety Inspection. Not only do they steal and cheat their customers, the young man whom says he runs the shop is the most unprofessional person to run a shop. He drops the 'F' bomb every other word along with other offensive words against women and mentally handicapped people. He also treats his employees like slaves.
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sandra huffman
a year ago
Love everything about this place from the customer service, pricing even down to the dog and bird! Love the way they also support our men in uniform and Vets! I work 3rd shift at the diner next door and they always take great care of us! Thanks so much for everything you do!

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