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christopher perez
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  • Sonic The Hedgehog 2
Good food.
Public - a month ago
reviewed a month ago
Recently went to location after having a pod for one month, and they rented me the truck and asked me to come back for the pod, left home, packed the truck with some storage items not put into the pod, and when I returned, they would not allow me to rent a hitch to take my u-box home and unpack(which is the point on convenience on these items), and asked me to unpack it at the location. They had to give me a bigger truck, I had to unpack the original truck, unpack my u-box and take it all home. The cherry on top happened the next day. When i originally purchased the u-box, I paid my first month rental fee. They called me the day after pick up and informed me that I was never charged. In all due faith I advised them to charge my card. Indeed Finding that I had already been charged the month before. I contacted these people at least 4 times, each time they informed me someone was to call me back, no call back. The last time I spoke to someone, I finally got somewhere, and the customer service person literally hung up on me 2 times. THIS ISSUE NEEDS TO BE RECTIFIED IMMEDIATELY, IN SOME SORT OF WAY, SO THAT I NEVER HAVE TO DEAL WITH UHAUL AS A WHOLE AGAIN.
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Public - 12 months ago
reviewed 12 months ago
2 reviews
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