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Audi Roanoke (Formerly Duncan Audi)
Car Dealer
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2006 Peters Creek Rd Roanoke, VA 24017
2006 Peters Creek RoadUSVirginiaRoanoke24017
(540) 562-0099duncanaudi.com
Car Dealer, Auto Repair Shop
Duncan Audi is Roanoke's premier luxury automobile dealership. Our factory trained Audi staff will cater to your needs and keep your vehicle running at it's peak performance. Whether you are looking for a Audi Certified Pre-Owned or another used luxury brand, contact our Sales Specialists today.
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4.0
7 reviews
5 star
4 reviews
4 star
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3 star
1 review
2 star
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1 star
2 reviews
"Recommend Duncan's Audi service department without reserve."
"I wouldn't even consider it an Audi dealership!"
"...used but like new Acura ILX Hybrid from Duncan Acura and I could not be..."
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Jacob and Marissa M
a month ago
I do not like being approached on a car lot and the salesman just staring at me and creating an uncomfortable situation. The basics of doing business... going up and introducing yourself.... shaking hands.... and making the potential customer feel welcome..... This salesman was staring as if to say "buy a car or get off my lot " His name is Bill Call, and his picture is on the Duncan Audi website. He is a kind of tall, older looking guy. Maybe late 40 to early- mid 50s. Really REALLY did not like him. I have a feeling he's not liked by very many people. Kind of a weird guy actually in my opinion. I am not sure if I will be purchasing a vehicle from this place in the future, though their selection is fair. One thing I did find that I liked during my browse on the lot was the prices. The prices on these cars are really good, and some of the cars are priced right at, or just a bit above KBB. I feel like I would probably get a good deal here. We will see what happens in the future.
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Tyler Orebaugh
3 months ago
Purchased a used but like new Acura ILX Hybrid from Duncan Acura and I could not be more pleased with the overall service/experience. I needed to get good value for my trade in, which they offered, as well as a price that was well below all the competition on my ILX. My salesman, Zach, was very personable and answered all the questions I had throughout the day. After shopping around for a little, Jim was able to secure a very competitive financing rate which was really important to me. Whenever I want to purchase a vehicle again, I will be going to Duncan Acura and I suggest you do too!
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Allen Wirt
2 years ago
While Duncan was unable to locate the pre-owned A8 that I was looking for, their Service Department saved my butt when the car I purchased out of state began having problems. The A8 was CPO, but some repairs that fell out of the warranty coverage were fixed at deep discounts as well. Recommend Duncan's Audi service department without reserve.
A Google User
3 years ago
Would be 0 Stars, if possible. Heed this warning...this place will take the shirt off your back and tell you that they did you a favor. Completely scrupleless. I spent $3500 on repairs only to have the car breakdown 250 miles later. A reputable garage cost another $3500 to repair my Duncan repaired "great working condition" Audi. I have to travel to this dealership,and, after several trips in to have an "Check Engine" light inspected, I was told that it was a faulty sensor and wouldn't be a problem. They proceeded to sell me on other "pressing" items to the tune of near $3500, all the while failing to correctly diagnose the true, major issue, despite my insistence on making sure that everything was in good shape. Even after their mistake (acknowledged by the manager of the facility), I gave them several opportunities to rectify the situation, needless to say the lack of customer service continued with their avoiding the situation and refusing to make any remedy. Avoid this excuse for a dealership with 0 customer service
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Juan Monterrey
3 months ago
I went in for a State Inspection and I was taken care of promptly and given great customer service. I thought it would be a quick inspection but upon further review I need two new tires. I was in luck and they put them on and I was safe to be on the road again. I see myself going to this place again for my next Audi purchase. I was taken care of by Brett Phillips, great guy.
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Jay Bog
9 months ago
I wouldn't even consider it an Audi dealership! You don't spell "Audi" A C U R A... Pulled into the lot and they had one Audi SUV that had "SOLD" on it and only a few Audi cars. Plenty of Acura's. Horrible selection and very little inventory. I can only Imagine what there Audi service department is like. Will look elsewhere for an Audi.
sir gar
3 years ago
Purchased a used TSX - great experience. No issues.

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Our new showroom is almost complete!
2006 Peters Creek Rd NW, Roanoke, VA 24017
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Looking for a "nearly" new A5 coupe? This beautiful machine is ready to come home with you!
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The Duncan Automotive App is HERE !!!! 
Exclusive Offers, Schedule Service, Check Local Gas Prices, Roadside Assistance, Search Our Inventory...All from your iPhone, Android, or Blackberry device!
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Come check out a new Audi A7 and see why it is so hard to let go of the wheel after a test drive!
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