Response from the owner - a year ago
As an office we strive to make our patient's visit to the dentist as pleasant as possible. Despite our best efforts, it is not always comfortable because we are working in the mouth. Unfortunately, it is the nature of dentistry. Sedation is one method we use to help relax nervous patients who have a dental phobia. Halcion is the medication we use for conscious oral sedation. We do not cause the patient to become
"unconscious" while sedated, that would require an anesthesiologist.
Since each patient has their own unique physiology and psychology, we also do not guarantee that a patient will completely forget their appointment. That is not the goal of sedation but a possible side effect. Some patients have reported that their memory is foggy or limited after a sedation appointment.
There is also an altered perspective of time during the appointment. A patient may think
that a moment of sensitivity or pain lasted for an eternity but in reality, it may have been for a couple of seconds. Another variable to consider when administering sedation, is that it effects each patient differently. Some patients can be very difficult to sedate, due to reasons that are out of the control of the dentist. Things such as: their personal physiology, psychology, level of phobia, other
drugs they are taking, and tolerance to drugs. There is also a maximum dose allowed
for sedation. Going beyond the recommended max dosage could lead to a situation in which the patient slips into general anesthesia and is unable to breathe
Some listed side effects
of halcion are; weakness, tiredness, dizziness, drowsiness, clumsiness, a "hang over"effect, headache, increased dreaming, loss of memory, nausea,
confusion, depression, lighheadedness, mood changes, excitability, aggressive behavior, movement difficulty, staggering or jerky movements, muscle
cramps, and tremors.
Some people may have a tooth that is difficult to get completely numb. Some things that could contribute to this are: tooth infection; the location of the nerve
branch (may be in a slightly different location than the average patient); the tooth can also have an additional nerve branch leading to it. Patients are not, under any circumstance,
worked on when they are in serious pain. The accusation that additional anesthetic was withheld for financial reasons is pure speculation on the patients part and is completely inaccurate.
Our doctor goes to great lengths and takes great pride in getting his patients numb with little to no discomfort.
It is unfortunate that this patient feels they had a bad experience but we feel it is important to at least clear up the facts as they relate to the medical aspects of dentistry. At Keller Family Dental, we truly have our patients best interest at heart and treat each one as if they are our own family members.