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Best Buy
Electronics Store$$
Today 10AM–10PM
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5001 Northern Blvd Queens, NY 11101
5001 Northern BoulevardUSNew York11101
$$Electronics Store, Computer Store
Electronics Store
Computer Store
Appliance Store
Music Store
Video Game Store
Home Theater Store
Video Store
Today 10AM–10PM
Saturday 10AM–10PMSunday 11AM–8PMMonday 10AM–9PMTuesday 10AM–9PMWednesday 10AM–9PMThursday 10AM–9PMFriday 10AM–10PM
At Best Buy, we make technology work for you at with a full selection of TVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek Squad® services and more.
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Review Summary
138 reviews
5 star
36 reviews
4 star
16 reviews
3 star
22 reviews
2 star
13 reviews
1 star
51 reviews
Chain retailer with a large array of brand-name electronics, computers, appliances & more.- Google
"Upon reaching the store, Adonis one of the member of Geek Squad offered to help."
"Customer service in the mobile service department is atrocious."
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Islam Elbialy's profile photo
Islam Elbialy
3 months ago
They have some good items, good place to shop when you need something right away. They offer price matching, so if they have an item, and you find that same item cheaper online, they will sell it to you for the price you found. They also offer some good discounts from time to time. Decent staff too.
Loryn Benkowski's profile photo
Loryn Benkowski
a month ago
Worst Best Buy, ever. Stock is horrendously incorrect and staff is not very helpful. I've tried to come here multiple times only to walk away unsatisfied and disappointed
aurelien millec's profile photo
aurelien millec
3 months ago
Not sure why so many bad reviews. My wife and I spent 3 hours to buy a new laptop for her. We spoke to 3 different sales person, all very nice, friendly and helpful. They did not try to push in any directions (mac vs pc) and we are very pleased about the service. We mostly spoke to Justin who was extremely nice even though he does not work based on commissions. We would definitely go back there.
Carlos J Bareño's profile photo
Carlos J Bareño
2 months ago
Great store! The place is huge, clean, and the costumer service is very good! Everything on display seemed to be functional which a great thing!
Antony SZE's profile photo
Antony SZE
2 months ago
I had walked in for a stereo install one of the employees told me the man that does it starts at 11. I had arrived at 1045. So I wait. Comes 1130 the man still isn't here. What kind of establishment doesn't know where the employee is. Or can't get in contact. Biggest waste of my time. If the man ain't going to show. Don't keep giving me bullshit telling me hes unreachable. Don't go to this bestbuy if you cherish your time cause these bastards. Dont care
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Antonia Marrero's profile photo
Antonia Marrero
2 months ago
Friendly Staff most times. I like this Best Buy because of the free parking. Stock on certain things sometime minimal. Otherwise, your average Best Buy in NYC
Kosta Halkias's profile photo
Kosta Halkias
2 months ago
While the in store experience is OK at best, the staff over the phone is HORRIBLE. They've put me on hold for the simplest questions for over 30 minutes and have even forgot that I was on the phone. The only thing keeping them in business is that they are the only Best Buy anywhere near Astoria.
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Shirley Lau
8 months ago
At first I was Looking at the review and think how could it be, how bad can the customer service be. And when I actually been here, it seriously blowed my mind, horrible staff here, not helpful, made me feel like I'm in a flea market or something?? Crazy, and lines are so long , the management team don't even send anyone on the floor to help out the line, seriously one cashier and I waited for one hour. I had to come here for this crap because I ordered the computer and picked up here, best buy told me I have to come back to the original store for the problem, and here I am, once again the horrible experience. Thanks bestbuy, for this bad image for your brand, shame on you.
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