Profile

Cover photo
Verified local business
Folsom Lake Toyota
Toyota Dealer
Today 8:30 am – 10:00 pm
3 followers|387,686 views
AboutPostsPhotosYouTube

Stream

 
We promoted clean air with the full electric Rav4 EV and the Prius Plug-In hybrid at the SMUD Clean Air Event.
1
Add a comment...

Folsom Lake Toyota

Shared publicly  - 
 
The pros at Green Car Reports have what you need to know about the "Plug-In" Prius Hybrid. >> http://expi.co/01jol 
1
Add a comment...
 
Is this proof that the Toyota FT-1 will indeed become the next Toyota #Supra? >> http://expi.co/01hVD 
1
Add a comment...
 
VIDEO: On game day there'll be Muppets and #NoRoomForBoring. You don't want to miss this! >> http://expi.co/01Zpk 
1
Add a comment...

Folsom Lake Toyota

Shared publicly  - 
 
What are your plans for this weekend?
1
Add a comment...
Have them in circles
3 people

Folsom Lake Toyota

Shared publicly  - 
 
Are the rumors true? Is the Tundra getting a Diesel engine from the legendary Cummins? >> http://expi.co/01lzq 
1
Add a comment...
 
See how well the owner of this 2010 Toyota Corolla fared in an accident with a big truck! http://expi.co/01iPl 
1
Add a comment...

Folsom Lake Toyota

Shared publicly  - 
 
VIDEO: TRD Pro tells you to "Get Dirty or Go Home!" Don't miss it!!! >> http://expi.co/01eRn 
1
Add a comment...
 
VIDEO: Say hello to the FT-1 concept car! Are you ready for the next Toyota Supra? >> http://expi.co/01XXk 
1
Add a comment...

Folsom Lake Toyota

Shared publicly  - 
 
BMW and Toyota are working together on a new platform...for sports cars? More info: >> http://expi.co/01WI6 
1
Add a comment...
Contact Information
Map of the business location
12747 Folsom Blvd Folsom, CA 95630
12747 Folsom BlvdUSCAFolsom95630
(916) 355-1500folsomlaketoyota.com
Toyota Dealer, Auto Parts Store
Toyota Dealer
Auto Parts Store
Used Car Dealer
Auto Repair Shop
Today 8:30 am – 10:00 pm
Monday 8:30 am – 10:00 pmTuesday 8:30 am – 10:00 pmWednesday 8:30 am – 10:00 pmThursday 8:30 am – 10:00 pmFriday 8:30 am – 10:00 pmSaturday 8:30 am – 10:00 pmSunday 9:00 am – 9:00 pm
Folsom Lake Toyota serves the Sacramento area with new & used Toyota cars, trucks and SUVs. From financing to service; parts to sales, we provide a world class service for all of your Toyota needs.
Google+ URL
People
Have them in circles
3 people
Write a review
Review Summary
4.4
143 reviews
5 star
109 reviews
4 star
12 reviews
3 star
3 reviews
2 star
2 reviews
1 star
17 reviews
People talk about buying experience, service advisor, salesman, excellent customer service and john key
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Upload public photo
Your Activity
Reviews from around the web
All reviews
Emi J's profile photo
Emi J
reviewed 2 months ago
The Folsom Lake Toyota car sales team are pretty good. If you can get to talk to the Internet Sales Team specifically, they are really awesome. However, I have issues with the service department. I went there in May to get an oil change on my 2009 Toyota Matrix. Up until this point I had done all the oil changes on my own, just didn't have time before a long road trip. Coincidentally, the day before I was to get the maintenance I got a 10% off coupon from Folsom Lake in my email. I printed out the certificate and took my car in. My service rep sat me down and tried to scare me in to buying a large service package I knew I didn't need. I said I'd just like the basic service package for about $70 and that would be great. He had a bad attitude that got even worse when I whipped out my 10% off coupon. He said, sorry I can't take that, the coupon says that you have to come in on Memorial Day. I felt the coupon was vaguely worded and it meant to me that if you came in any time around Memorial Day you could have 10% off. It was the Friday before the holiday. I asked him if he could take the coupon anyway and he said they had had a staff meeting that very morning forbidding them from taking the coupon early. At this point, all my instincts were telling me to get up and leave and make the time to do my own maintenance. Unfortunately, I didn't listen to my instincts. Little did my service rep know that my brother was bringing his Corolla in on the same day at the same time, with the same coupon. My brother's service rep happily took his 10% off coupon with no argument. Well, they changed my oil and were supposed to rotate my tires. That's what I paid for. As far as I know the oil was changed, but the tires, oh the tires. I had a nick in the rubber of my back passenger side tire. Only noticeable to me, since I'm the one that jumped the curb and made the nick. Well, when they rotate they're supposed to move the back tires to the front. My back passenger tire is still the tire with the nick in the rubber. Looks like they took the effort to move the back hub caps forward, though. Needless to say, I will never go back. As a woman I feel like they didn't listen to me and didn't respect me, or my knowledge of my car. The sales rep actually laughed when I said I read and refer to my manual all the time. I was discriminated against and lied to. I had a 1995 Toyota Tercel with almost 300,000 miles on it before I purchased my new Matrix. For upkeep I took it to a shop out on Auburn Blvd. called TOS (Toyota Only Service). Those guys really know what they're doing. The Tercel still runs like a top and I gave it to my sister when I got the new one. I'd take my Matrix all the way out there a thousand times before I'd ever go back to Folsom Lake.
• • •
Response from the owner - a month ago
Emi, we apologize you felt disrespected at our dealership. We wish you the best of luck with your future automotive needs, and if you ever need assistance, we hope to have an opportunity to earn your business.
Craig Peach
reviewed a month ago
the only complaint I have is that upon parking in the service lane, I had to search out someone to assist me. I went to the receptionist area (she was friendly and helpful) and she took me back out to where my car was to get the attention of one of the service people.
Response from the owner - 4 weeks ago
We apologize for what you experienced. We thank you for bringing it to our attention and giving us the opportunity to speak with you. We hope to be given another opportunity to earn your business. If there is anything we can do, please let us know.
Haley Howeson
reviewed 7 months ago
I had a great experience at Folsom Lake Toyota, especially with my salesman John Key. He was so patient and understanding when I would get second thoughts on a car. He was great with explaining every option and assisted me in viewing all of my options from every angle. In the end I got a car that I am absolutely in love with! Thank you John!
Response from the owner - a month ago
Haley, we are pleased to hear you had a great experience. We hope to continue exceeding your expectations!
David Sunny
reviewed 3 months ago
I purchased my vehicle through John Key. John has been extremely helpful with no pressure to buy. His prompt responses to all my questions even well after the car was purchased has ultimately earned him the best sales person in the area. Customer satisfaction is always on his top agenda. John truly understands how to sale cars in this 21st century and how to manage his cutomers with great respect.
Response from the owner - a month ago
David, we are pleased to hear you had a great time. We hope you come see us again!
Patrick Roden
reviewed 4 months ago
Gibrel did a great job helping me get my car maintenance sorted, the courtesy shuttle was quick and courteous, and I made it out before 6 -- can't complain!
Response from the owner - a month ago
Patrick, thank you for your kind words. We hope to continue earning your customer satisfaction.
Brian Smyth
reviewed 9 months ago
I really enjoyed dealing with John Key; I found him to be very patient and professional in our dealings. I particularly liked the fact that all of our communications and negotiations took place by e-mail or phone until the final day that I took delivery and wrote the check. I was originally very specific about my requirements resulting in the need for a special order, and then several weeks later I changed my mind to a newly arrived but differently configured truck. John showed no negative reaction to the effort he had already expended on the first truck, and quickly adapted to my new interest. I had checked over the internet with several other dealers and with various car buying services and had a pretty good idea how much of a discount was possible. I made an offer to John and he accepted with no hassles and none of the negative practices one associates with the old auto industry price negotiation tactics, with one caveat that proved John's integrity...and that was that another buyer had expressed interest in this vehicle first and he had the right to first refusal. Fortunately for me, the other potential buyer deal fell through and I got the truck I wanted at the price I wanted.
• • •
Response from the owner - a month ago
Brian, thank you for sharing your experience. We hope you come see us again.