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I wasn’t having a very good day today and then I received the following email. We are in such a challenging business it is nice to be reminded of some great truths with respect to our own attitude. Truths #1,7,and 8 hit home for me today and gave me new inner resolve! I thought I’d share this with you all in case you need a lift now and then, too! Hope you all enjoy this and have a successful weekend!

Ten Truths about ATTITUDE

What exactly is an attitude? It’s an inward feeling expressed by outward behavior. Can attitude really be that big of a difference maker in your career and your life? Consider the following words from W. Clement Stone: “There is little difference in people, but the little difference makes a big difference. The little difference is attitude. The big difference is whether it is positive or negative.”
Author John Maxwell reminds us that the good news is that regardless of whether your overall attitude is poor or already good, you can improve it if you understand and apply a handful of key principles because as you continue to elevate your attitude it will elevate your life. Go over these ten truths at your next sales meeting to get your team focused on the “little difference that makes the big difference.”

1. Those you associate with impact your attitude. You may think that you can change negative people but they normally end up changing you.
2. How you see yourself has a tremendous impact on your attitude.
If you are having trouble getting where you want to go, the problem may be inside you. If you don’t change your inward feelings about yourself, you will be unable to change your outward actions toward others.
3. Your personality and environment may influence your attitude.
But the longer you live the less conditions dictate how you think and act and the more your choices determine how you live. There comes a time when you have to stop blaming “stuff” for your disposition and accept responsibility for it.
4. Attitude is a choice. While you don’t get to choose what happens, you do get to choose your response to it. Consider these words by Samuel Johnson: “He who has so little knowledge of human nature as to seek happiness by changing anything but his own disposition will waste his life in fruitless pursuits that multiply the grief he purposes to remove.”
And consider these also by Holocaust survivor Victor Frank l “The last of the human freedoms is to choose one’s attitude in any set of circumstances, to choose one’s own way.”
5. Attitude is influenced by your thoughts. More than anything else, your thoughts form and sustain your attitude. Every thought you have shapes your life. What you think of your boss is your attitude toward him. The way you think about your job is your attitude toward work. Your thoughts concerning your spouse, the people on the highway at rush hour and your clients all determine your attitude toward these things. Because of this it is important to pay closer attention to your thoughts and to shift out of judgmental, negative or critical mindsets when you find yourself in one.
6. You attitude cannot substitute for confidence. If you think you can do something, that’s confidence. If you can do it, that’s competence. Both are needed for success.
Peter Drucker said it well when he declared: “If you find someone whose qualifications look good, but he or she is unhappy or unemployed, be very cautious. The kind of people you’re probably looking for are making huge contributions and setting records somewhere. Go after that type. Go after proven competence.”
7. Your attitude cannot substitute for experience. There are times when there is no adequate substitute for experience. The problem with experience, however, is that you rarely have it until after you need it. It’s often been said that when a person with experience meets a person with money, the person with the experience gets the money, and the person with the money will get the experience.
8. Your attitude cannot change the facts. For instance: No matter how good your attitude, it will not stop you from aging. That is just the way it is. If you want to play center in the NBA and you’re only 5 feet 4 inches tall, forget about it. The most positive attitude in the world isn’t going to change that. Problems can be addressed and solved. Facts you just need to live with. “If you don’t like something, change it. If you can’t change it, change your attitude.” Maya Angelou
9. Your attitude will not stay good automatically. It’s easy to say to yourself, “From now on, I’m going to have a great attitude.” It’s much harder to actually follow through with it. That’s why one of the best things you can do for yourself is make the daily management of your attitude one of your objectives.
10. A positive mental attitude will not let you do everything. But it can help you do anything better than if your attitude were negative.
All things considered, which of these ten points will best help you develop, improve or adjust your attitude? Act on it quickly because in sales an improved attitude is an asset you can take to the bank…literally.
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