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Queensbury Hotel
Hotel
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88 Ridge St Glens Falls, NY 12801
88 Ridge StUSNYGlens Falls12801
(518) 792-1121queensburyhotel.com
Hotel
Centrally located between Lake George, Saratoga. Close to Six Flags Great Escape, West Mountain - Gore skiing, Saratoga Racetrack, Adirondiack Outlet shopping. 12,000 sq ft of meeting space on site.
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3-star hotel
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Review Summary
2.9
12 reviews
5 star
1 review
4 star
2 reviews
3 star
3 reviews
2 star
4 reviews
1 star
2 reviews
People talk about six flags great escape, pool and hot tub, heated pool, wedding reception and place to stay
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Danielle Frost
reviewed 10 months ago
I really did enjoy our stay at the Queensbury, The hotel is quaint and beautiful and hopefully they will finish restoring it properly. We stayed for 3 nights from 8/23-8/26/2013. The beds were very comfortable, our room was HUGE and clean! The bathrooms need work, the grout is yellow and needs to be redone, the shower was terrible, there was hardly any pressure and there is only a small soap dish to hold all the things a woman needs in a shower. It was awkward, one of those hangers that hang around the shower head would solve this problem. I can also see someone having a problem with the lack of counter space in the bathroom for toiletries, We managed. There was no tub for us to give our son a bath and the shower would have been impossible, we were lucky we had family we were visiting so we used their tub. The half bathroom in the adjoining living room could also use some new grout and it looked like the towel rack had broken off at some point and had not been fixed. it just did not look nice. I loved the charm of the room with the crown molding and the beautiful old doors with the glass knobs. The wall paper was peeling off the walls in some spots high up, and the carpet needs replacing or a really deep cleaning. The couch in the living room was so comfy that if it would have fit in my car I would have taken it home! The fridge in the wet bar looked like it was from the 1980's and had more frost in the freezer than I have ever seen. But it worked and that’s a good thing! There were a bunch of outlets in the room, and in this age of technology that’s great but we had to leave our stuff on the floor so that we could charge it because there was no table by the available outlets. A small telephone table by the outlets or even a power strip by the desk would have worked. The staff that we encountered were all really nice and accommodating. Except at 4:30 am when I was suffering a migraine and could not find an Advil anywhere. I suggest that the staff either keep some things at the front desk in case of situations like this or that the vending machine on the first floor be stocked. The man that I spoke to at the front desk suggested I go to that vending machine, so I did and found snacks and shaving cream my only choices. Also, someone was doing some sort of banging on our floor at 8:30 am on Sunday. I was sensitive because of my headache, but I am sure that whatever he was doing could have waited a couple more hours. The only other suggestions is in the lobby some of the sofas are in need of reupholstering. The buffet at the restaurant on the weekends was really great, not only was the price very reasonable, but the food and variety was excellent, the wait staff that took care of us was also wonderful!! When we were there on Sunday morning there was a waitress that was there, that I was very glad that she was not serving us. She seemed to have an attitude and when she was asked by the hostess to do something, she took her time while the other waitress and hostess efficiently hopped around and did everything. She also ordered the omelet chef around loudly and with attitude in front of customers. The pool and hot tub were clean and nice. My husband and I would gladly stay at this hotel again. It felt like home!!
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Peter Hewel
reviewed a year ago
This is an old property. It has 10x the character of any modern big box chain hotel near the interstate and amusement park. If you like that sort of place, this may not be for you. If you like a nice, classic hotel, this is your place.
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Kyra Springett
reviewed a year ago
Rooms were nice. Hotel staff definitely needs to work on customer service skills
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Jessica McEachern
reviewed a year ago
Stayed here a few times, once for a business trip and a few times with family. Never had a problem. The food in the restaurant is very good and all the staff I've encountered were friendly and accommodating. Yes, the hotel is a bit dated, but if you're just looking for a place to crash after sight-seeing without a lot of frills, it's fine. The only problem I've ever had is that it tended to get quite warm in the rooms overnight. I've stayed there in October and in the summer, and in both circumstances it was quite warm in the room (although we were finally able to get the a/c to do its job the times we were there in summer). All in all they were positive experiences.
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Lynn DeRose
reviewed a year ago
My sister was married on July 27, 2012. We had a contract with the Queensbury Hotel for a block of rooms for the wedding party and out of town guests. The check-in time was 3, wedding was at 6. At 3:30 we arrived and our rooms were not ready! At 4:15 our rooms were not ready! Pictures were at 5 and we told them this!! At 4:30, MY room was ready. My husband was in the bathroom, I was in the room and another bridesmaid was in my closet all trying to get changed into our wedding clothes at the same time. My room had NO iron I had to borrow one from next door. The maid of Honor had NO room until after the ceremony and reception at midnight!!! The bridal party was 30 minutes late to the pictures because of the Queensbury! We received no apology and no compensation for this breach of contract. They did not even seem to understand why we were upset and the level of stress it put the bridal party under! 2 traveling guests missed the wedding ceremony, one dressed in the lobby bathroom and the other dressed in the parking lot! They did not get rooms until midnight either! This experience at the Queensbury was horrible. The bride needed a toothbrush the next morning, having forgot hers. She asked at the front desk, no toothbrushes. She asked for coffee, no coffee. She had to go out shopping at 6:30 in the morning!! Just an FYI… the wedding, at Rainer’s Gourmet, NOT the Queensbury, was fantastic!!!!!!!!! Post note, since we have posted the review on a couple sites and with the Adirondack Chamber of Commerce, they have apologized.
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Yo Ma Ma
reviewed a year ago
Disgusting hotel, horrible staff. Avoid.