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Salon 1100
Hair Salon
Today 10:00 am – 8:00 pm
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1100 S Ave W Westfield, NJ 07090, United States
1100 South Avenue WestUSNew JerseyWestfield07090
(908) 317-9100salon1100.com
Hair Salon, Beauty SalonToday 10:00 am – 8:00 pm
Monday 10:00 am – 5:00 pmTuesday 10:00 am – 8:00 pmWednesday 10:00 am – 7:00 pmThursday 10:00 am – 8:00 pmFriday 10:00 am – 8:00 pmSaturday 9:00 am – 5:00 pmSunday Closed
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Review Summary
4.3
15 reviews
5 star
11 reviews
4 star
1 review
3 star
No reviews
2 star
No reviews
1 star
3 reviews
"I am in love with my new hair color and will definitely be going back."
3 reviewers
"They are unprofessional and truly lack customer service skills."
"...how to better blow-dry and style my hair."
2 reviewers
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Danielle Miller
2 months ago
If it was possible to give this place 0 stars I would. MUST READ - I went to Salon 1100 on Wednesday December 17 to have my blonde hair cooled down with some lowlights mixed with highlights. My stylist, Allie, told me in order to make it look more natural she was going to make the underneath of my hair a bit darker than the highlights; instead, she made the underneath COMPLETELY brown – dark, chestnut brown, quite opposite of “natural” and completely NOT what I asked for. (they made me pay an extra $60 for this as well) When I arrived home I realized how horrible the dark brown looked against the rest of my blonde hair (friends and family agreed). I called the salon back that night to arrange a time for them to fix it and they were anything but polite. Nonetheless, I went back at 2 the next day. The next day, sooner than I sat down and had the cape put on me, Allie told me that I would have to pay for product even though it was her mistake. I explained to her that I did not bring any money with me because I thought they were just going to repair the mistake that THEY MADE. She rolled her eyes and said she’d “go in the back room and talk to her boss.” She returned and told me I still needed to pay – and this is where it gets ridiculous – She promptly took the cape off me and told me to go back to my house to get the money for product. I had to drive 20 minutes back to my house to get $15 dollars. When I returned back to the salon I wasn’t even greeted by the receptionist and they made me feel very uncomfortable. When I sat back down in the chair my stylist was rude and unprofessional. She globed color into my hair in less than 10 minutes and rinsed it out shortly after. Because of how uncomfortable they made me feel – I left the salon with a wet head. When I got home and my hair dried, it looked almost exactly the same as before except now I had a large orange spot on the back of my head. (see picture below) Although wearisome of their reaction, I called back and made them aware of the spot. They were extremely condescending and hung up on me at the end of the conversation. I made an appointment for 10am the next day but decided not to go back in fear of what they might do to my hair. I would NEVER GO BACK to this salon. I’m sorry to say it but this salon clearly does not know what they are doing. I’m sure almost everyone has gone to a salon that they weren’t 100% pleased with however, most salons are very accommodating and more than happy to fix something that a customer is not pleased with (especially if it is something they did not ask for) – this salon is NOT one of them. I have never been to a salon that showed such unprofessionalism and lack of customer service. I paid almost $200 for this service and expect to get what I am paying for – not to be disparaged and treated poorly. This is the first and only review I have ever wrote in my life and I’m sad to say it is such a negative one but I would STRONGLY recommend that NO ONE waste their time and money on this establishment. By far the WORST salon I have ever been to. /Users/Danielle/Desktop/hair5.jpg
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Tania M
8 months ago
First time coming to this salon, heard great reviews about it so I decided to give it a try. Julia R. was wonderful, she listen and understood my ideas on the kind of color and highlights I wanted. The experience was pleasant, everyone there was nice and very attentive as well as the process of washing my hair to applying the dye went smoothly and not at all time consuming. I am in love with my new hair color and will definitely be going back.
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Heather Sumba
3 years ago
Highly recommend! I found Salon 1100 a few years ago online and all of the reviews were great, so I made an appointment and have been going there ever since. Juli and Lisa are great - they're both really talented and so sweet! They also did my hair for my wedding this summer at the beach, and I had so many compliments. I had 9 bridesmaids and I think 8 of them plus my mom and the flower girl had their hair done as well - they all looked gorgeous and were really happy with their styles! Thanks Juli and Lisa!
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A Google User
3 years ago
they saved my hair! the girls that work there are amazing. They are super nice and extremely professional. I went in there with some messed up highlights and within 30 minutes, my hair looked absolutely amazing. I was floored. Lisa and Julie work like magic together. This is now my new salon. I never imagined my hair could look so amazing. Highly recommend! fantastic service!
Aubrey Charles
2 months ago
Quite possibly the worst salon I have ever been to. They did not give me the color I asked for or desired and they were rude when I tried to reschedule to fix it. They are unprofessional and truly lack customer service skills. I would highly recommend that no one waste their dollars here.
Sarah Rodnick
2 months ago
I would not recommend this salon to anyone. Lousy job - horrible service.
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Karen Kelly
2 years ago
I have been going to Salon 1100 for a few years. Juli not only has given me great cuts, but also advice on products and how to better blow-dry and style my hair. I just went to have my hair colored.... I needed a change since the gray was coming in fast and furious. She suggested I go lighter and wanted to throw in some highlights. I trust her, so I made the change. It looks amazing!! I could not believe how Juli and Lisa coordinated the coloring process and worked so well together. They are both so personable and friendly, and I never have to wait long. The whole salon has a relaxed, open atmosphere and it is obvious that the clients who come in feel the same way. I recommend Salon 1100 to everyone! Nearly my whole family (and now some of my friends) go there.
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A Google User
7 years ago
Found this place in the Smart Shopper Ad a few months ago and am pleasantly surprised. The place is really nice, I was impressed by how new and clean everything was. The girls make you feel like you are the only person who matters and although there are salons on every street, you can't buy that sort of service these days.She also actually did what I asked her to do which required listening and every place I have gone to in the past never listens to what I want. Go figure. My hair was absolutely fabulous! They can always get you in even if they have to stay late and all of that will keep me a paying customer. You have to try it out and see it for yourself, its a pristine place, really.
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