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The Cheesecake Factory
American Restaurant$$
Today 11:30 am – 12:30 am
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Palisades Center 1612 Palisades Center Dr West Nyack, NY 10994
1612 Palisades Center DriveUSNew YorkWest Nyack10994
$$American Restaurant, Dessert Restaurant
American Restaurant
Dessert Restaurant
Takeout Restaurant
Catering
Today 11:30 am – 12:30 am
Monday 11:30 am – 11:00 pmTuesday 11:30 am – 11:00 pmWednesday 11:30 am – 11:00 pmThursday 11:30 am – 11:00 pmFriday 11:30 am – 12:30 amSaturday 11:30 am – 12:30 amSunday 10:00 am – 10:00 pm
Menu
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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Review Summary
3.9
20 reviews
5 star
9 reviews
4 star
6 reviews
3 star
3 reviews
2 star
No reviews
1 star
2 reviews
American chain restaurant offering sizable portions from a vast menu including signature cheesecake- Google
"The food is just amazing, not only the cheesecake."
"I would recommend coming here if you want good service."
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André Chi's profile photo
André Chi
6 months ago
My son and I threw up after having the New England Clam Chowder for lunch today. Management didn't do anything to make up for it. Update: was forced to eat here again. It was a completely different experience. We had another problem with our meal but the manager was all over it and removed the offending dish from our bill. We tipped based on the original bill, though, since the staff was very responsive and attentive.
Keyairea Whu's profile photo
Keyairea Whu
5 months ago
will always be the best cheesecake factory location in palisades out of all the chains the service is top notch !!!
Khalid Alqasim's profile photo
Khalid Alqasim
3 years ago
Service is very bad in this branch .. we had ti wait 10 min before someone comes in and offer us a seat.. another 5 min on table before an attendant show up..
Jerry Wiseowl's profile photo
Jerry Wiseowl
2 years ago
Love it!
robert capazzi's profile photo
robert capazzi
7 months ago
I often try to stay away from chain restaurants, but the reason why anyone should come here is the staff. They are amazing, fast and very helpful. I would recommend coming here if you want good service. Oh and the food is good too.
Yarek Gagnon's profile photo
Yarek Gagnon
10 months ago
Very nice service, the food is great and the restaurant was clean and beautiful.
vanessa julien
a year ago
Love that place
A Google User
3 years ago
The waiter was great! But this place had all sorts of problems. It was my mother's birthday, so me and my older brother decided to invite some of the family to dinner. We have had great dining experiences at the cheesecake factory and we. Thought it would be an appropriate venue. We chose a central location from everyone which turned out to be the restaurant in west nyack at the palisades mall. The 1hr and 15 min wait was not so much an issue since it was indeed Friday and we were a relatively large group (12 altogether). After we finally got our seats we made our orders for drinks and appetizers, this went relatively smoothly. Then came the entrees, everyone made their order with salmon being the majority of orders made. Within about 15 mins the waiter came back and said there was no more salmon. The manager even came over to give an explanation for the shortage, which was understandable. My concern is why isn't there some sort of compensatory policy in place when individuals are forced to eat something they did not desire. Everyone told me instead of complaing we should have just left but I feel compelled to let the corporate individuals know that there is a need for some sort of appeasement to customers especially if they are giving such a considerable contribution to the business. Now I understand the manager doesn't really how we feel since they are always packed and make decent profits, but when customers are not completely satisfied they have failed as a food service provider. We spent $458 and I know t isn't an exorbant amount f money it s still substantial and some appreciation should be shown. Ther are a number if locations offering similar quality food in that vicinity and experiences such as thing may shy away customers in the future. Oh and the wet and slippery floors Make for a dangerous dining experience.
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