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Berlin City Nissan of Portland
Nissan Dealer
Today 9AM–7PM
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Vehicle Delivery Process
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Berlin City's Drive for Education - Supporting students in Maine, New Hampshire, New York and  Vermont.
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"Announcing our Just Because Sales Event, Matching your down payment up to $1,000 on new vehicle purchases...Why? Just Because ..we can! From Now through May 31st 2014!!"
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Berlin City would like to announce a very special project we call - Easy Inspiration!
 It's our way to introduce to you some of the best local photographers from New England states where we work and live. Every month we will feature an artist, their work and their own unique take on one of our cars. Please visit www.Berlincity.com to see our first selection.
#easyinspiration   #easyupgrade   #GTR   #nissangtr  
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Have them in circles
54 people
Bill Waldron's profile photo
ryan griffiths's profile photo
Dave Spiller's profile photo
Wendy Lyons's profile photo
Wir putzen die Szene in Deutschland's profile photo
Yegor Malinovskii's profile photo
Action Nissan's profile photo
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monica piper's profile photo
 
Easy Upgrade - Value of your Trade
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Easy Delivery - Car buying made Easier at Berlin City
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Berlin City's Just Because Sales Event going on thru May 31st
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We are ready! #RedSox   #redsoxnation  
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Contact Information
Map of the business location
227 Maine Mall Rd South Portland, ME 04106
227 Maine Mall RoadUSMaineSouth Portland04106
Nissan Dealer, Used Car Dealer
Nissan Dealer
Used Car Dealer
Auto Parts Store
Auto Repair Shop
Car Rental
Today 9AM–7PM
Saturday 9AM–7PMSunday ClosedMonday 9AM–7PMTuesday 9AM–7PMWednesday 9AM–7PMThursday 9AM–7PMFriday 9AM–7PM

Come on make it Easy on yourself.

What's the Easy way? Its a philosophy of doing business that finds a way to satisfy each and every customer. Its a way of making a connection to the community by saying "we're all neighbors and we're here to make life easier."

Easy includes Pre-Discounted Pricing based on market pricing of similar vehicles, Door to Door  - your vehicle delivered to you within 24 hours, No questions return if your not satisfied within 4 days or 200 miles, Pre-Owned Protection - if your pre-owned vehicle needs repair withing 60 days or 2000 miles bring it in. We'll fix it.

Visit us today, and experience the Easy way to buy a vehicle.

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Review Summary
4.4
116 reviews
5 star
85 reviews
4 star
16 reviews
3 star
4 reviews
2 star
4 reviews
1 star
7 reviews
"I absolutely love the amazing Service that Berlin City Nissan Provides!"
"We went to Berlin City Nissan looking for a 2015 Nissan Rogue."
"Everything is taken care of in a timely manner by very pleasant staff."
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People
Have them in circles
54 people
Bill Waldron's profile photo
ryan griffiths's profile photo
Dave Spiller's profile photo
Wendy Lyons's profile photo
Wir putzen die Szene in Deutschland's profile photo
Yegor Malinovskii's profile photo
Action Nissan's profile photo
Matthew Scott's profile photo
monica piper's profile photo
All reviews
Stephanie Smith
5 months ago
Tom Hayes took what was destined to be an insufferable car buying experience and turned it into a perfectly reasonable one for us! His willingness to listen to our particular concerns and meet us with an acceptable option were very much appreciated. Tom's low pressure approach, attention to our needs, and his genuine desire to help us have a positive experience restored our faith in Berlin City. The respect and fairness that Tom treated us with are qualities that your company can be proud of. Two thumbs up to Tom! Additionally, I'd like to add that Eric Burnheimer and Stacy Dalphonse were also very helpful and a pleasure to work with. Thank you Tom et al for taking such good care of us.
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bill murphy
7 months ago
We went to Berlin City Nissan looking for a 2015 Nissan Rogue. We were intrigued by a newspaper ad in the Sunday paper, which we brought with us. The sales manager said that they had only one of those vehicles, when the ad said they had at least three and the ad expires on June 30, 2015. When I told him and showed him the ad he said to me he could change his mind at anytime. He said on two different occasions that there were three other Nissan dealerships in the area and encouraged us to go visit them. We actually took his advice and drove to Bill Dodge Nissan in Saco, Me, showed them the ad from the other dealer and purchased a 2015 Nissan Rogue at the ad price. Very easy and very simple. They even went and retrieved a certain color for us as well from another dealer at no charge. If my employees EVER encouraged one of our customers to go to our competition, he would be looking for a new job. We have purchased two Toyotas from Berlin City in the past, but this dealership was a nightmare and in my opinion very dishonest and arrogant. Take the newspaper ads and save your time and monies and drive to Saco, Me. My hopes are that some changes will be made and they will stop playing games and honor their ads. Until then I would avoid this place.
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Brian Scott
2 years ago
Bought my 2014 Nissan Altima there. Very easy to deal with, Jeff went out of his way to make sure I was happy, explained all the features of the car and gave me plenty of time for my test drive to make sure it was the right car for me. Great dealership, without a doubt the easiest car buying experience I have ever had!
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Dominic Mirone
2 years ago
One evening last week, my car started having mechanical problems, and it was also snowing out. I was able to drive to Berlin City Nissan Service and arrived just before closing time. The service team thought it might just be some ice build-up in the wheels. Service Advisor Meghan, asked one of the service employees if they could at least remove the ice before closing and see if that would work. I was worried that it was closing time, but Meghan assured me that she was willing to stay as long as it would take to at least find out if it was just ice. Once the ice was removed, we found out it was not that but a cable problem. Megan and the other Service Advisor were extremely professional, courteous, and helpful during this entire time. They kept the car overnight, ordered the parts, repaired the vehicle (under warranty) and even had the car washed. Megan was very polite and helpful through the entire process. I give Berlin City Service Department a full 5 Stars!! I'll be back! A Big Thanks to: Megan and the other Service Personnel who helped. Job well done!
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Gavin Kline
6 months ago
Was extremely rude to me and they also took advantage of with my lack of automobile knowledge. I bought a used car from here only to have the exhaust pipe fall off from rust 4 months after purchasing it. There were also several holes from rust on the exhaust system which would not have happened over 4 months, this would have started long ago. So i went to the dealership, maybe to see if they could help me out since this all just happened within 4 months of buying the car. I go in and talk to the service desk and just tell them my story about what happened and if there was anyway they could help me out. So they got a manager for me. I sit down the with manager and tell him everything and my concern about how the problem started before I bought the car and how the information was withheld from me. Also that I was going to write a review about how this happened, but then came in so maybe they could make it right. So then the manager stated that he does not go around fixing things that go wrong with used cars unless they have a warranty. Also that he does not help people that threaten him with reviews. I told him i was just telling him why i was here, and also saying again that this is not a problem that happens so quickly especially since i was reassured when buying the car that the metal was as strong as when it was made because the rust wont effect that. So then the manager tells me that being disrespectful will get you kicked out of this place. Then accused me of being disrespectful to the lady that i originally talked to. After this i was appalled at the accusation. Being in the Military we are taught respect from day one and we follow it every single day. There was not one time that i was there that i was disrespectful but yet i was being threatened with being kicked out. I would not recommended this dealership to anyone, not after the way i was treated today.
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Amanda Johnson
a year ago
Berlin City made my experience super easy. I have small kids so decided to call instead of visit (to negotiate a vehicle I already tested), and I was able to complete the deal on the phone! Saved me a lot of trouble, which was great. Thanks for a good experience, Berlin! The reason for 4 stars, is that when I went in to sign the paperwork, the interior of the building felt a little "cold" and outdated. Could improve that part of the experience, but no biggie.
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Miranda Brannigan
2 years ago
Bought my very first NEW car from Berlin City Nissan and from the beginning my experience was A+. I since have been treated like gold. Everyone I have come in contact with has been helpful, understanding, and will get whatever I need. The customer service is the best of any business I have spent my money with, and that is VERY hard to find theses days. Im never rushed or pushed into anything and I appreciate that! Plus I love my car! I will buy from Berlin City Nissan from here on out and I decided that because of the customer service. Thanks! .... Jaime and Scott.... the best!
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Kaitlin Roderigue
a year ago
Christopher Genest is a gem. Very personable young man! I had an excellent experience leasing a car from him and I would recommend anyone to Berlin City! Ask for Chris he is very knowledgeable!
Response from the owner - a year ago
Kaitlin we like knowing about your experience. Thank you for making us your choice, we appreciate your business. Enjoy your new Nissan!!