Profile cover photo
Profile photo
Carlon Scott
89 followers -
Husband, Blogger, Author, Bible School graduate, Ordained Minister, Youth Worker, Videographer, & Entrepreneur
Husband, Blogger, Author, Bible School graduate, Ordained Minister, Youth Worker, Videographer, & Entrepreneur

89 followers
About
Posts

Post has attachment
Power Washing Houston TX - Houston WashPros.com
Add a comment...

Post has attachment
Just Plain BAD Customer Service at Northern Tool via Live Chat

Text version:
Thank you for choosing Northern Tool. A representative will be with you shortly.
Hi, my name is Cal. I am a Northern Tool + Equipment Sales Specialist. How may I help you today?
Carlon: what are the differences between 159252 and 282687. It's the same picture but on holds more hose and cost less. I'm confused!
Cal: Hi Carlon.
Cal: I'd be happy to help you with that!
Cal: The picture is just a representation, go by the product specs.
Carlon: that's also confusing: http://www.northerntool.com/shop/tools/CompareProductsDisplay?storeId=6970&catalogId=11652&langId=-1&catentryId=200401241&cr=3&numR=1&catentryId=200312886&cr=4.7&numR=12
Carlon: Wheel Width (in.) 6 1/4 27 3/4
Carlon: what are the dimensions of 159252?
Cal: This Coxreels pressure washer hose reel measures 27-3⁄4 inches wide, 17-1⁄2 inches deep, and 18-1⁄8 inches high.
Cal:
Carlon: so it's 6 inches less in width but holds 25 more ft of hose right?
Cal: You can double check with Coxreels at 800-269-7335. That is the info I show.
Carlon: this is your product. I'm your customer. you are supposed to be customer service. and you're telling me to double check with the manufacturer of a product you sell and you want me to give you my hard earned money for. Really? You need another job and your manager should be fired. Seriously.
Carlon: Your brain (if at all active) shouldn't have even allowed your fingers to type such a ridiculous statement
Cal: You are calling a call center. I am not physically able to check the product for you. I did give you another venue to get the information. Have a great day!!!!!
Thank you for chatting with us. Please click the "Close" button on the top right of the chat window to request a copy of your transcript.
You are not currently connected to a chat representative.
 
Photo
Add a comment...

Post has attachment
Add a comment...
Wait while more posts are being loaded