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Red House Medical Billing, LLC
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At Win-Wyn Billing, we know you just want to practice medicine. We offer affordable billing services and local, personal service. We can also provide practice management software, and even help you get set up with an integrated electronic medical records system. You will have a dedicated representative who is familiar with your accounts so you and your patients will always know who to call with questions. Give us a call today and let's take billing off of your "to do" list today!
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Medical providers....WE WANT YOU.....to let us handle your billing. Insurance carriers want to keep your hard earned money, and they put lots of hurdles in the way of collection. Let us fight that battle! You started your practice to take care of patients, not to play games with insurance carriers. We love what we do, you will too! No start up fees, and personal attention to your accounts by a dedicated representative. We never outsource to offshore companies. Call us today and learn about the Win-Wyn difference. 
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Medical providers....WE WANT YOU.....to let us handle your billing. Insurance carriers want to keep your hard earned money, and they put lots of hurdles in the way of collection. Let us fight that battle! You started your practice to take care of patients, not to play games with insurance carriers. We love what we do, you will too!

Medical providers! We offer quality and conscientious billing services at competitive rates. No sign up fee for new clients!

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Today I got a phone call from a man who received a bill. Stapled to the FRONT of  it was a letter explaining that his insurance sent HIM a check. He called me and said he didn't ASK for the test he got and he didn't know why he should pay for it. I explained that he received an insurance check, so what we were requesting was the insurance money, not his money. He said we should have explained that. Now, we spend a good deal of time trying to put together effective communications that make things very clear, only to hear a complaint like this. So I asked him if he had the letter there. He said no, as soon as he opened the envelope and saw the bill he threw the whole thing away. He didn't even remember a letter. Please......before you make an angry phone call.....read the information that is provided to you. Then we are here to assist in any way we can.  It's always more helpful to try to start out on the right foot. 
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Things to ask your billing office.....what do you do if a claim isn't paid? Do they just send the bill again? Do they call and check status? In the age of electronic billing, a bill rarely just fails to arrive at it's destination. It was either sent to the wrong place, had invalid information, was denied for some reason, possibly was applied to an annual deductible, or information was requested by the carrier.  There are many reasons a claim may go unpaid and an automatic rebill almost never solves the problem. Neither does just billing the patient, and THAT could be a violation of your contract with the carrier.  It is important to find out exactly what happened to your claim so that it can be properly dealt with. Make sure your billing department is doing the work and properly researching your unpaid accounts in a TIMELY MANNER. Nothing makes a patient angrier than getting a statement 6-12 months after a visit because the account was not followed up on time.  For the sake of your cash flow AND your good patient relations, make sure the job is getting done right the first time. 
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