VZW did me so wrong RE: my GNex.
I was having an issue with my phone not fully charging after heavy usage. I suspected it was because my battery was too hot but decided to call VZW anyway to see if this was a know issue. Anyway, long-story-short... though my phone was in good working condition they decided to send me a replacement device and then charged me $300 after receiving my phone b/c they deemed it "damaged due to excessive moisture." My phone had never had any direct contact with water, but the rep stated the sensor may have been triggered by steam from the shower or something similar. Had I know, I would just kept my phone. NEVER AGAIN!