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Wendy's Bridal Columbus
Bridal Shop
Today 10:00 am – 8:00 pm
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Dublin Sawmill Shopping Center 6339 Sawmill Rd Dublin, OH 43017
6339 Sawmill RoadUSOhioDublin43017
(614) 336-9100wendysbridal.com
Bridal Shop, Dress StoreToday 10:00 am – 8:00 pm
Monday 10:00 am – 8:00 pmTuesday 10:00 am – 8:00 pmWednesday 10:00 am – 8:00 pmThursday 10:00 am – 8:00 pmFriday 10:00 am – 6:00 pmSaturday 10:00 am – 6:00 pmSunday 12:00 – 5:00 pm
Located in beautiful Dublin, just outside Columbus Ohio, 
Wendy’s Bridal Columbus is Columbus Ohio’s Premiere Bridal Gown Destination. Whether you're shopping for the bridal gownof your dreams, bridesmaids dresses for your wedding party, or accessories for your wedding-day look, call or email Wendy's Bridal to make an appointment.
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Review Summary
2.7
70 reviews
5 star
22 reviews
4 star
6 reviews
3 star
2 reviews
2 star
7 reviews
1 star
33 reviews
"If you want a wonderful bridal gown shopping experience go to Wendy's Bridal."
"I had an awful experience here as a bridesmaid on Jan 24,2015."
"She was so helpful, and dedicated to helping my daughter find the perfect dress."
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Hallie C's profile photo
Hallie C
4 weeks ago
Great experience! I used to work selling wedding dresses, so I was mostly ok with how much they charged (my dress was a great price, but my alterations were $480, steaming and pressing my dress was $80, etc) even though all that stuff seemed like a lot. I'd say it was worth it though, because everyone I worked with there, especially the lady in alterations, were incredibly sweet, professional, and helpful. I love how they have all the dresses out on racks - every time I went there I was like a kid in a candy store!
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Ashley Euton
3 weeks ago
I must say after reading other reviews, it's very discouraging to be able to take such a happy time and then hear all these bad things about a place. My experience was nothing like that, I was very pleased with all the help I received. Lil was my consultant and she was fabulous! Thank you Wendy's bridal!
Alicia Finsterbusch's profile photo
Alicia Finsterbusch
2 months ago
I had bought my wedding dress there two years ago, and had a pleasant experience, so when my best friend Sarah asked me to be her maid of honor, I suggested she visit Wendy's to look for her dress. She had made an appointment, and I brought my son, and she brought her daughter and her mom. The woman helping us was very nice and helped Sarah to try on dresses. Sarah's baby started to cry in her moms arms, and immediately the manager came over and said to Sarah's mother that she needed to take the baby outside because she is being rude to the other brides. I couldn't believe my ears! I COMPLETELY understand asking someone to take their baby outside, but to call her rude? When it was the first time she asked? I could see in Sarah's face that she was embarrassed, and she refused to try on anymore dresses, so our nice day out looking for her dress was ruined. I knew I had to say something to the manager who said that, because it was unacceptable. This was supposed to be a special day for my friend. I asked to speak with her, and she took 15 minutes to finally come to me. I told her that I understand that she wanted the baby to be brought outside, but what I did not understand was her calling her mother rude. I said that that was completely unprofessional and inappropriate. The manager said that she did not say that, that I misheard her, and that she said that, "I think she thinks I'm being rude." Which doesn't sound at all like, "It's rude to the other brides." I told her I know what I heard, and what three other people heard, but she continued to insist she did not say that and refused to apologize. I told her that it was fine, that I would just tell others about her behavior and right a review and she then threatened me yelling, "YOU BETTER WRITE THE TRUTH!" Um, what truth? The truth that myself, and three other people heard perfectly fine, or the lies in your head you are telling yourself is the 'truth'? Word of advice: if you're in customer service, and you say something inappropriate and someone confronts you about it, obviously hurt by what you said, APOLOGIZE! Won't be recommending this place anymore.
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amy thomas
4 months ago
My experience at Wendy's was pretty horrendous. Both my mom and I were insulted by the sales person. I had made a comment wishing i was a size 10 because I would have more options. The saleswomen told me, it is hard for them too. Could I imagine trying on things and everything looking good, it's so hard for them to make a choice. For me it's not that hard because I won't look good in as much. Then the saleswoman tried to pressure me to buy that day. The dress I wanted was 1478 and she would not tell me the designer. I went to each designer's website and found it, went to a boutique elsewhere and saved over 600 and they gave me by bridal hair piece.
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Amanda Schleich's profile photo
Amanda Schleich
a month ago
I have no idea why people are so nasty about Wendy's bridal. I got my dress there today, on my first visit. Lil was my consultant, and she was great. My appointment was at 12, right when the store opened. I did not have to wait. I was immediately shown around, and told to pick out a few dresses, and that she would pick out some for me, after we had tried on mine. (We never even got to that, because one of the ones I picked ended up being the one I chose.) She wasn't helping anyone else, so I didn't have to wait in between dresses. I ended up trying on the four I picked (and two of those twice) in the hour I was there. We also tried veils and tiaras. The dresses weren't in bags, so it was easy to tell if I would like them or not. They also all had regular and sale price tags on them. They offered to sell me undergarments and offered me a discount if I purchased today, but they were not pushy about it. They we very upfront about prices for accessories and alterations. The measured me, and then showed me the measuring chart. I was in between two sizes, and they actually suggested I get the smaller one, because the dress I chose was a lace up back. So, they aren't trying to fleece me for alterations. I got my dress (long train, beading and embellishments) for $718, which is a STEAL. It is not a sample. It was on sale $125 off and they gave me an extra $100 for paying in full today. I'm also a 14/16 and they had three whole rows of dresses for me to try on, and I could have still ordered any other dress in the place in that size. The process could not have been easier or more pleasant. Lil knows how to talk to people and how to put people at ease. I think a lot of the negativity comes from consumers who have unrealistic expectations and no respect for business. Many of them are complaining about how the can't tell who the designers are so they can't go find the dress cheaper. Well, if Lil is going to spend an hour of her day not just helping me but dressing me, why shouldn't I give her my business? I never write reviews, but I really think someone needs to put out an honest review.
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Paige Coburn's profile photo
Paige Coburn
in the last week
I wish I could give it 0 stars but I had to give it one to finish the review. I went there a few months ago but still a terrible experience.The sales associates are very RUDE! I went there with my bridesmaids and mother to look for their dresses and the lady who was "helping us" disappeared and didn't even guide us to wear our price point was or color. She said the dresses are here, ill be back in a min. Well it was about 15 minutes and we never saw her again so we just left and went to David's and ordered dresses there. Wedding shopping is suppose to be fun not aggravating.
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Bojana Jovic
2 months ago
Oh boy! Where do I begin? I will start with the minute I met my bridal consultant who happens to also be the general manager. She asked what my name is followed by what is your budget? Once I told her my budget and showed her the pictures of what I like her response was "those are way out of you budget" she said it rudely in a way that she should of just laughed in my face. I understand it is important to know my budget but that should NOT be the first thing you say to me. During the appointment she was helpful and patient with me as I was trying to make my decision, however she still knew nothing about my wedding/venue or anything since she never cared to ask. Once I decided on the dress I like we went up front to get the final price. I explained to her before I just hand my card over for $1,600 I wanted to think about it and make sure that I was making the right decision since it was such a BIG DECISION. She responded with such attitude saying "FINE!" then she just took the papers where she wrote everything down and I thanked her for her help, If looks could kill I would of been dead at this point since I was getting such dirty looks from her. I stepped aside with my mom, future mother in law and MOH to look at bridesmaids dresses, to my surprise the general manager was talking about me to her associate. If you ask me that is SO unprofessional but sadly it doesn't stop there.. After telling a few people about my experience they knew exactly who she was because she was rude to them as well in the past. I decided to call her a few days after my appointment to simply let her know how I feel which turned into her telling me it was all in my head! She would not even listen to what I was saying because she was playing the victim. If you are looking to enjoy your wedding dress shopping and have someone truly care to help you find your wedding dress this is not the place to go. All they care about is how much money they will be making and how quickly they can make it. I should of listened to everyone that told me not to go here but I did not think it was possible to be treated so badly when it comes to a big decision for my wedding day. I was wrong but lesson learned. PS. I found the same exact dress just $300 cheaper at another store!
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Shelby Cook
5 months ago
I hate to give this place a single star, because it truly deserves a zero. I have visited Wendy's Bridal on two occasions. On the first visit I was looking for a bridal gown. I felt pressured and rushed to purchase a gown that I did not love. The saleswoman was very pushy and acted annoyed when I said "no" to the dress. However, this in no way compares to my second visit. When I went with my mother and two of my bridesmaids, I was treated horribly by several members of the staff. Upon coming in the doors, they did little to help us and failed to explain that we needed to get a paper from them to sign in. A while later I returned to the desk to ask why we hadn't been helped yet. The lady helped two women behind me before even addressing me. Finally when it was my turn, she explained that I needed to check in with my party. Then they proceeded to tell me that I needed to wait until 12:15 to see if they could squeeze me in. I had no problem waiting as there were several other brides in the store. At 12:15 I asked if they could find time for me, to which they replied no, and they were aware of that fact about 30 minutes prior. They did nothing to let me know, and let me stand and wait for 30 minutes. One of the redheads at the desk then replied in a snarky voice, "You can look, but you cannot try anything on", then proceeded to turn her back. To top it off, many of the simple bridesmaids dresses were extremely overpriced. If you are not looking to spend a small fortune, do not go here. You will be treated like trash. Wendy's Bridal has the WORST customer service of any bridal shop that I have ever been to.
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