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Christopher Elliott
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Christopher Elliott

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Marguerite McDaniel and her husband booked a river cruise with Vantage Deluxe World Travel this August, with a scheduled departure date in April 2016.
Marguerite McDaniel and her husband booked a river cruise with Vantage Deluxe World Travel this August, with a scheduled departure date in April 2016.
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Christopher Elliott

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This summer's top traveler bloopers

From TSA flubs to mass flight delays, airline data hacks to the grounding of a carrier’s entire fleet, some travelers will remember this summer for a melee of industry mishaps. But big businesses aren’t the only ones that make mistakes.
Some travelers will remember this summer for a melee of industry mishaps. But big businesses aren’t the only ones that make bloopers.
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Don't get "scratched up" by your next rental car

Stop me if you've already heard this one.

So this guy rents a car from Avis in Canada, and …

That was fast. You've guessed the rest — the scratches discovered after his rental, the mysterious charge to his credit card, the intransigent claims department.
Stop me if you've already heard this one. So this guy rents a car from Avis in Canada, and … That was fast. You've guessed the rest -- the scratches discovered after his rental, the mysterious charge to his credit card, the intransigent claims department.
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When you're 6' 4'', these Delta seating charts will look a little scammy, too

How far will an airline go to prod you into paying extra for a "premium" economy or business-class seat?
How far will an airline go to prod you into paying extra for a "premium" economy or business-class seat?
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Suzuki? Parts not included, but headaches are

Suzuki auto owners, take a deep breath. You've come to the right place.

It's tough enough when something goes wrong with your car. But when the manufacturer no longer has a significant presence in your location, then that's cause for a real breakdown.
Suzuki auto owners, take a deep breath. You've come to the right place. It's tough enough when something goes wrong with your car. But when the manufacturer no longer has a significant presence in your location, then that's cause for a real breakdown.
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"I made it halfway up to the fourth floor before smoke started to pour out of the engine"

Don't rent a car with a manual transmission.
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In their circles
48 people
Have them in circles
416 people
Carrie Finley.Bajak's profile photo
Greg Baird's profile photo
Christine Landry's profile photo
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Christopher Elliott

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Just give us a few inches of legroom back in coach and we'll call it even.
Just give us a few inches of legroom back in coach and we'll call it even.
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If we ignore him, maybe he’ll go away

JP Bouteille was ready to depart from Paris to Charlotte on July 5. Unfortunately, US Airways wasn’t ready to take him there.

Just a few hours before the scheduled departure time, Bouteille's flight was canceled. The reason? A "maintenance" issue.

Bouteille was transferred to another flight, and arrived 4 hours and 20 minutes later than the originally scheduled arrival time.
JP Bouteille was ready to take off from Paris, flying to Charlotte, South Carolina on July 5. Unfortunately, US Airways wasn’t ready to take him there. Just a few hours before their scheduled departure time, Bouteille was notified that the flight was canceled. They stated the reason was for maintenance of the aircraft. Bouteille was transferred to another flight, and arrived 4 hours and 20 minutes later than the originally scheduled arrival time.
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Hey Dollar, about this $53,467 charge on my American Express card ...

I've been a marshal in the PGA's Memorial Tournament for the last several years.

I travel from Salem, Ore., to Dublin, Ohio, to work the tournament, and stay with Bob Gardner, my former boss, and his wife, who live on one of the courses at Muirfield. They take excellent care of me the entire week, and the only thing I ever spend money on is my plane ticket. They pick me up at the airport, ferry me back and forth to the course, and take me out to dinner every night.

When I was invited to marshal the President's Cup, which was being held at Muirfield, I accepted, figuring it would be a once in a lifetime experience. Which it was.
I've been a marshal in the PGA's Memorial Tournament for the last several years.
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Happiness is a generous helping of this airport food

One airport thinks the experience of air travel is so bad it's start spiking its food to put travelers in a better mood.

I'm not kidding.
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Another Air France delay disaster — should we step in?

I've written several times recently about the EU passenger rights that all consumers should be familiar with before traveling or connecting through Europe. But what happens when the airlines just keep passing the buck?
I've written several times recently about the EU passenger rights that all consumers should be familiar with before traveling or connecting through Europe. But what happens when the airlines just keep passing the buck?
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I'm gettin' drunk on a plane

Actually, I'm not the one gettin' drunk on a plane. But your pilot might be.

On August 8, four drunken members of an airBaltic charter crew showed up for a flight from Oslo to Crete. The pilot, co-pilot and two flight attendants reportedly began drinking at 3 p.m. the day before the flight. The next morning, four hours before the flight, the group was still buying alcohol. Thanks to an anonymous tip, officers were waiting for them when they arrived at the airport.
I'm not the one gettin' drunk on a plane. But your pilot might be.
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People
In their circles
48 people
Have them in circles
416 people
Carrie Finley.Bajak's profile photo
Greg Baird's profile photo
Christine Landry's profile photo
james smith's profile photo
mickaela delpech's profile photo
Authentic Seacoast Company's profile photo
Stephany Romero's profile photo
Dean Boltman's profile photo
Alan Green's profile photo
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Introduction
I publish a travel blog and consumer advocacy blog. If you're having trouble with a business - any business - and you've reached a dead end, maybe I can help. Send me an an email and I'll look into it for you. While you're here, why not sign up for my free weekly newsletterRSS feed or free daily email updates?