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Christopher Elliott
I'm here to help.
I'm here to help.


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Marguerite McDaniel and her husband booked a river cruise with Vantage Deluxe World Travel this August, with a scheduled departure date in April 2016.

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Just give us a few inches of legroom back in coach and we'll call it even.

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This summer's top traveler bloopers

From TSA flubs to mass flight delays, airline data hacks to the grounding of a carrier’s entire fleet, some travelers will remember this summer for a melee of industry mishaps. But big businesses aren’t the only ones that make mistakes.

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If we ignore him, maybe he’ll go away

JP Bouteille was ready to depart from Paris to Charlotte on July 5. Unfortunately, US Airways wasn’t ready to take him there.

Just a few hours before the scheduled departure time, Bouteille's flight was canceled. The reason? A "maintenance" issue.

Bouteille was transferred to another flight, and arrived 4 hours and 20 minutes later than the originally scheduled arrival time.

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Don't get "scratched up" by your next rental car

Stop me if you've already heard this one.

So this guy rents a car from Avis in Canada, and …

That was fast. You've guessed the rest — the scratches discovered after his rental, the mysterious charge to his credit card, the intransigent claims department.

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Hey Dollar, about this $53,467 charge on my American Express card ...

I've been a marshal in the PGA's Memorial Tournament for the last several years.

I travel from Salem, Ore., to Dublin, Ohio, to work the tournament, and stay with Bob Gardner, my former boss, and his wife, who live on one of the courses at Muirfield. They take excellent care of me the entire week, and the only thing I ever spend money on is my plane ticket. They pick me up at the airport, ferry me back and forth to the course, and take me out to dinner every night.

When I was invited to marshal the President's Cup, which was being held at Muirfield, I accepted, figuring it would be a once in a lifetime experience. Which it was.

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When you're 6' 4'', these Delta seating charts will look a little scammy, too

How far will an airline go to prod you into paying extra for a "premium" economy or business-class seat?

Happiness is a generous helping of this airport food

One airport thinks the experience of air travel is so bad it's start spiking its food to put travelers in a better mood.

I'm not kidding.

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Another Air France delay disaster — should we step in?

I've written several times recently about the EU passenger rights that all consumers should be familiar with before traveling or connecting through Europe. But what happens when the airlines just keep passing the buck?

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Suzuki? Parts not included, but headaches are

Suzuki auto owners, take a deep breath. You've come to the right place.

It's tough enough when something goes wrong with your car. But when the manufacturer no longer has a significant presence in your location, then that's cause for a real breakdown.
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