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Christopher Elliott
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Christopher Elliott

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Pilot: "We have 'bingo fuel' left!"

When things go wrong, they really go wrong.
When things go wrong, they really go wrong.
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Christopher Elliott

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Even Apple can't make a computer to withstand this

After Amy Skopp-Cooper's recent United Airlines flight reached cruising altitude, she opened her laptop computer to put some final touches on her presentation for a big client. The meeting was important, and so was her presentation.

Along came the flight attendant with her cart of goodies and drinks. And that's when things started to turn turbulent for Cooper and her Macbook Air.
Amy Skopp-Cooper was all settled into her seat as the plane hit cruising altitude, she pulled her computer out to work on her presentation.
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Christopher Elliott

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It's time for the Uber of air travel

Airbnb changed the hotel industry. Uber changed ground transportation. So why can’t the same change happen for air travel?
Airbnb changed the hotel industry. Uber changed ground transportation. So why can’t the same change happen for air travel?
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Should Congress require airlines to seat families together?

Ever seen families beg, borrow and almost steal to get their young children seated next to them on a flight?

I've personally watched as a young mother pleads with a business traveler in the aisle or window seat to switch with her so she could sit closer to her offspring. Unfortunately, the answer was no.

"I paid extra for this seat," the road warrior will invariably say. "I don't want to give it up."
Ever seen families beg, borrow and almost steal to get their young children seated next to them on a flight?
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How much will those "free" Apple points cost? I can’t tell you

Want a fancy new Macbook but don’t have the cash for it right now? Don’t worry, Apple offers two ways to finance the purchase — PayPal Credit or Barclaycard Visa (with points!).
Want a fancy new Macbook but don’t have the cash for it right now? Don’t worry, Apple offers two ways to finance the purchase — PayPal Credit or Barclaycard Visa (with points!).
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Oh no, not another Spirit flight from hell!

Leonard Borensztein figured his trip from Oakland to New York would take him about nine hours, once he factored in the stops. But he didn't take the curse of Spirit in to account when he did the math.

I know, it's Spirit. But it's also today's featured forum thread.
Leonard Borensztein figured his trip from Oakland to New York would take him about nine hours, once he factored in the stops. But he didn't take the curse of Spirit in to account when he did the math.
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Christopher Elliott

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Don’t let scammers pave a way to your money

With summer in full swing, so is the paving scam. Auburn, Mass., police recently posted to their Facebook page an alert about two out-of-state men going door-to-door offering a supposed deal on driveway seal coating.
With summer in full swing, so is the paving scam. Auburn, Mass. police reported two men going door-to-door offering a supposed deal on driveway seal coating.
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Did Tom Brady have to surrender his personal cell phone to his employer? Well, you have to…

However you feel about Tom Brady, the Patriots, and football air pressure, today is a learning moment about cell phones and evidence.
However you feel about Tom Brady, the Patriots, and football air pressure, today is a learning moment about cell phones and evidence.
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Thanks to Alaska Airlines, thumbing a ride will never be the same

Alaska Airlines wants passengers to thumb a ride. For the past several months, the airline has been testing the use of fingerprints as a form of identification instead of personal documents.
Alaska Airlines wants passengers to thumb a ride. For the past several months, the airline has been testing the use of fingerprints as a form of identification instead of personal documents.
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This Enterprise customer wasn't paying with a full deck

Cory Roche showed up for his Enterprise car rental in Albany, NY. His reservation, however, didn't.
Cory Roche showed up for his Enterprise car rental in Albany, NY. His reservation, however, didn't.
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What to do about the summer seat squeeze

If you haven't heard Ann ter Haar's story before, maybe you've experienced it.
If you haven't heard Ann ter Haar's story before, maybe you've experienced it.
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New consumer agency still hasn’t won over critics

Hidden fees, penalties, surcharges and other “gotchas” drive consumers bonkers, but some companies love them.

In the years leading up to the financial crisis, many credit card issuers and other lenders had created a labyrinth of complex fee charts that confused borrowers and made for easier pro
Hidden fees, penalties, surcharges and other “gotchas” drive consumers bonkers, but some companies love them.
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In their circles
48 people
Have them in circles
403 people
Iain Gail Shankland (TravelBloggers)'s profile photo
Jerry Flake's profile photo
Thomas Peter Blyth's profile photo
Joaquin Quiroz Jr.'s profile photo
Rita Antonieta Neves's profile photo
Ken Stox's profile photo
john millsaps's profile photo
Mike Suddarth's profile photo
Christopher Scott's profile photo
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Introduction
I publish a travel blog and consumer advocacy blog. If you're having trouble with a business - any business - and you've reached a dead end, maybe I can help. Send me an an email and I'll look into it for you. While you're here, why not sign up for my free weekly newsletterRSS feed or free daily email updates?