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Nate P.
Lives in Orlando
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Male
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Currently
Orlando
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I've been to the Hofbräuhaus a few times without any major incidents. Unfortunately, that changed a few days ago. The waiter we had was very rude, slow, and seemed to really hate his job. No customer service what so ever. Even the German people at our table were shocked. For example, they over heard our waiter tell some German people at another table that their German accent was bad, so they needed to speak better German. Anyhow, it took us probably an hour to get our beer and 2 hours to get some food. The food was cold, wrong, and the side dishes came 20 minutes after the main dishes. I'm the type of person that typically doesn't complain, but this was just over the top. In the end we ended up complaining to one of the managers "Chris" and he took care of us. It probably helped that we had a few of the German people at our table back us up. The next day (World Cup Final) Chris took care of us, and we had our food and beers within 5 minutes for free. The experience really doesn't get any better than that, so he really went above and beyond in making sure we had a great experience. Prost Chris!
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Public - a year ago
reviewed a year ago
A secluded and laid back bar with a lot of character. Definitely a nice place to toss back a few beers after a long day in the mountains.
Public - a year ago
reviewed a year ago
3 reviews
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