Lovely updated hotel in downtown across from the ballpark (used to be Inn at the Ballpark) and walking distance to the GRB Convention Center & Discovery Green. The room was comfortable & nice showerhead in the bathroom. Another guest in the room next door woke us up late at night shouting at her boyfriend and other friends and slamming doors. Other than that, it was a great visit!
This has been the most horrible and disgusting treatment I have ever received in the entire time I have stayed at any hotel. Because they are unorganized and rude I was called every hour on there mistake. Making a reservation for 2 night has never been this hard and to make a guest checkout and check in because of your mistake is appalling. I will never stay a another spg hotel again. Never, ever stay here. I wish I could eat it negative 5.
Stayed here after my wedding. The hotel manager went out and beyond to take care of me and my wife. I was more than satisfied with the professionalism, hotel experience and accommodations. Thank you Chris Z. and Rudy R.