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Verified local business
Reliable Parts
Appliance Parts Supplier
Today 8:30AM–5PM
17 followers|311,557 views
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85 N Bend St Coquitlam, BC V3K 6N1
85 North Bend StreetCABritish ColumbiaCoquitlamV3K 6N1
+1 800-941-9217reliableparts.ca
Appliance Parts Supplier, Appliance Store
Appliance Parts Supplier
Appliance Store
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Today 8:30AM–5PM
Wednesday 8:30AM–5PMThursday 8:30AM–5PMFriday 8:30AM–5PMSaturday 8:30AM–5PMSunday ClosedMonday 8:30AM–5PMTuesday 8:30AM–5PM
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Review Summary
3.9
15 reviews
5 star
7 reviews
4 star
3 reviews
3 star
2 reviews
2 star
No reviews
1 star
3 reviews
"Knowledgeable and friendly staff."
"Customer service was rude."
"Very happy customer."
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All reviews
Phillip Wei's profile photo
Phillip Wei
5 months ago
Great and fast service. The customer service is also top notch. If there is a mistake with an order, they prioritize fixing the mistake.
Jared Herout's profile photo
Jared Herout
3 weeks ago
Had what I needed for replacement parts for Kitchenaid and other appliances.
Brandon Der's profile photo
Brandon Der
11 months ago
Knowledgeable and friendly staff. With replacement parts from ReliableParts, I was able to repair a clothes dryer that wouldn't start up and a fridge compressor. For a fraction of the cost to replace the entire unit.
Raveen Singh's profile photo
Raveen Singh
9 months ago
Completely useless front desk staff. Couldn't answer any technical questions and lacked any sense of innovation to cross reference parts.
Gale Leitch's profile photo
Gale Leitch
6 months ago
I went there today with a friend to purchase parts for her refrigerator. Because of a ruptured water main on Columbia Street in New Westminster, it took us an hour to get from New Westminster Quay to Reliable Parts. We arrived at exactly 4:45pm. They close at 5:00pm. The man was very kind and told us that, yes, he could help us. But he was having trouble getting onto LG's website for the parts numbers. Not his fault. Definitely not our fault. Then a large young woman came over and announced angrily to me and my friend that they didn't get paid for working after 5:00pm - as if it was our fault that the process was taking so long. Her rude and unprofessional attitude was beyond comprehension. We left looking at each other, thinking "What is her problem?" Although we ordered the parts, after looking at the complaints on Yelp, I am going to suggest to my friend that she cancel the order. Why should we put up with abuse?
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Cynthia Marston's profile photo
Cynthia Marston
8 months ago
Found my part for my portable air conditioner, and in one of my home towns, and now I live all the way up in Edmonton, and could not find it anywhere, All the more reasons for me to move back home, I miss you Coquitlam ! B.C.
Ed Neufeld's profile photo
Ed Neufeld
a year ago
Poor customer Service. Just tried to get a Fresh Air Filter for my LG Fridge and they had me going between two phone numbers. Nothing happened and then after repeated attempts, I could not get through at all.
Response from the owner - a year ago
Hi Ed, We are sorry to hear this. Please send us an email at reliableparts@rpl-ca.com with your phone number and we will get in touch with you right away.
J Chapman's profile photo
J Chapman
a year ago
This is for their website not any particular store. They give a 1-800 number in the contact page but no hours it is staffed. Call it and the message just says they are closed and to call back the next day - still no hours. I am up at 6am should I waste my time calling to find out they are still closed or wait until later in the day and waste my employers time calling. Come on guys, this stuff isn't that hard to figure out. OTOH when you do get through they are usually helpful so part marks for that.
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Response from the owner - a year ago
Hi J, Thank you for your feedback. Our call centers are open from 7:30 AM to 8:00 PM Eastern Standard Time = UTC-5 Regards, Reliable Parts

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Four #appliance trends from #KBIS #2017 http://bit.ly/2k1CHIG
From cheaper induction ranges to a new color trend for kitchens, these are the appliance trends we saw at KBIS 2017.
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Wireless Virtual Reality with your #Samsung #smartphone and the Samsung Gear VR http://bit.ly/2jNcOMq
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Thanks to our wholesale account customers for participating in our Fantastic Frigidaire Contest. Selected winners will be contacted soon!
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Top 10 #Green #Home Improvements http://bit.ly/2ibzFNe #DIY
In today’s fractured world it is next to impossible to find one thing on which everyone agrees, but Eco-friendly home improvement choices are one of them. Green is good. Good for the planet. …
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#MerryChristmas to all, and to all a #HappyNewYear!
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There are going to be some really happy kids this #Christmas! A huge thank you to our donators and thank you to the Salvation Army!
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Panasonic’s autonomous robot may have your job someday. http://bit.ly/2j1eSfZ
Panasonic's testing HOSPI(R), an "autonomous delivery robot" designed to help us clueless humans.
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Doubt you've read #appliance reviews like these before http://bit.ly/2iLBctH #Home #humour
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(VIDEO) 10 Amazing #winter life hacks http://bit.ly/2gPYZJ2
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Our Paderno #BoxingWeek in-store sale is on now at select locations! http://bit.ly/2iaBsTl
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Are your oven elements ready for #Christmas? Check for bubbling on the outer element layer as this could mean an element burnout is imminent
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More festive #Christmas decorations at our #Toronto store.
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