Profile

Cover photo
Caitlyn Gambino
Attended Michigan State University
Lives in East Lansing, MI
8 followers|12,281 views
AboutPostsPhotosVideosReviews

Stream

Have her in circles
8 people
Nicholas Perry's profile photo
Kristin Nagy's profile photo
Richie Sielaff's profile photo
Jennifer Ismirle's profile photo
People
Have her in circles
8 people
Nicholas Perry's profile photo
Kristin Nagy's profile photo
Richie Sielaff's profile photo
Jennifer Ismirle's profile photo
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
East Lansing, MI
Education
  • Michigan State University
    English
Basic Information
Gender
Female
The power was out for 24 hours during my 5 night stay. It wasn't the hotel's fault the power was out but they were not very accommodating or polite about it at all. The customer service was terrible with most of the employees acting rude and annoyed by the guests. There was no air conditioning during my entire stay and the temperatures were in the 90's outside. Nothing was said upon check-in about the air conditioning not working. It's not really fair to pay for a stay and not be told about something like this, especially during a time when people could quite possibly get sick from such heat. The only positive things about this hotel: The rooms were fairly clean and the restaurant staff was pretty nice as well as the hotel sales manager. I just think the other employees need to be made aware that they can lose the hotel a lot of business in acting the way they do. The company I work for will definitely not be housing its professionals in this hotel in the future (which unfortunately for Best Western means the loss of about 35 booked rooms for around 42 nights a year).
• • •
Public - 9 months ago
reviewed 9 months ago
1 review
Map
Map
Map