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Jason Vargo
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Just had another great experience at Findlay Toyota/Scion in Flagstaff. They had become our mainstay service department for the Toyota Corolla we bought just before our daughter was born(taking the place of the less-than-satisfactory service we got at the not-yet-to-be-named Prescott Toyota dealership where we purchased it), and I was in a position to acquire a new car to replace the gas-guzzling old truck I had put up with for years.... I walked in, knew exactly what I wanted(a Scion xD), ready to sign papers...but Dan, my salesperson for the afternoon listened intently as I told my story and simply said, "Have you test-driven one lately? I just want to be sure you are really getting what you want." ??? Old school logic says a salesperson shouldn't care, especially if I'm walking in ready to sign on the dotted line....regardless, Dan took the time, I never once felt pressured(though I showed up ready for it....), and the whole process was reasonable, mutually beneficial, and clear. I was able to get exactly what I wanted, which was a low-cost high-benefit scenario, and Dan worked efficiently to finagle what I needed. They did the legwork and got me a very reasonable trade-in for the truck I showed up ready to get rid of as well..... Having been pleased with the service department for a few years now, I am now quite pleased as well with the sales and finance departments. I will recommend Findlay to all of my local folks in the market for a vehicle, and will be returning when I am in the market myself once again. *****
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Quality: ExcellentAppeal: ExcellentService: Excellent
Public - a year ago
reviewed a year ago
1 review
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