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DigitalCommerce360
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B2B companies see more customers buying online - As business-to-business e-commerce begins to mature for many companies, they’re seeing many of the positive metrics that come with experience, a new study from Forrester Research Inc. says. One indication of that is the percentage of their customers buying from them online. In a study of B2B e-commerce companies released this week that Forrester conducted in association with B2BecNews, nearly three-quarters, or 70%, of respondents said they e...
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Roundup: Newegg adds more FedEx pickup options for the holidays - Consumer electronics e-retailer Newegg Inc., No. 22 in the Internet Retailer 2018 Top 1000, has added more FedEx pick-up locations to its network of Hold at FedEx Location service. Now, Newegg customers have a choice of more than 12,000 FedEx locations in the U.S. for this service, including FedEx office retail stores, Walgreens Boots Alliance Inc. stores (No. 38) and some The Kroger Co. stores (No. 86) and Albertsons Inc. (N...
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Roundup: Stitch Fix grows sales 23.9% and increases revenue per customer - Customers are keeping more products Stitch Fix Inc. ships to them, and there are more customers shopping with the e-retailer than ever before, the clothing retailer announced in an earnings call for its first fiscal quarter of 2019. Sales at the online-only styling service—which sends customers a curated box of clothes based on previous shopping habits and customers only keep what they like—are up 23.9% to $366.2 mil...
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Protesters in France drive in‑store shoppers online - (Bloomberg)—Tear-gassed protesters shielding their faces in front of a boarded-up Cartier boutique, department stores shuttered, picket marchers blocking entrances to suburban retail centers: welcome to holiday shopping in France. A month of rowdy, sometimes destructive, protests against higher fuel taxes and low wages by the French Yellow Vests movement has scraped much of the luster off this year’s holiday spend-fest. And while governm...
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It pays to heed HEDIS data requirements - The Healthcare Effectiveness Data and Information Set (HEDIS) is one of healthcare’s most widely used health performance improvement tools. HEDIS measures relate to many significant public health issues, such as cancer, heart disease, smoking, asthma, and diabetes. HEDIS performance data can be used to identify and track improvement, monitor the success of quality improvement initiatives and provide a set of measurement standards that allow purchase...
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Instacart and Whole Foods are splitting up - (Bloomberg)—In 2014, when Instacart Inc. was a younger grocery-delivery startup, Whole Foods was its first major relationship—Instacart’s debut national retail partner and an investor as well. A lot has changed since then. Amazon.com Inc. now owns Whole Foods and runs its own delivery service. So the startup and grocery chain are splitting up for good. Amazon is No. 1 in the Internet Retailer 2018 Top 500. Starting Thursday, Instacart said it wil...
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Meal kit sales are expected to grow as distribution channels diversify - A study finds that meal kits are popular with consumers and demand for them could grow. But the original distribution model—selling exclusively online and on a subscription basis—is probably a dead end for at least some meal-kit manufacturers. Market research firm Packaged Facts projects sales of meal kits will see a 12.3% compound annual growth rate from 2018 to 2023, growing to $5.5 billion in total sales both online...
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California sets its online sales tax enforcement date - The California Department of Tax and Fee Administration (CDTFA) will begin requiring out-of-state sellers to start collecting California use taxes on their sales in California as of April 1. Strategies The Supreme Court overturned Quill. Now what? Zak Stambor | Sep 26, 2018 CDTFA will require online retailers that do not have a physical presence in the state to collect sales tax if they generate more than $100,000 of gross sales or ser...
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Postmates introduces a food-delivering robot - (Bloomberg)—Your next meal could be delivered to you by a robot. Postmates Inc., which shuttles food from restaurants to hungry customers, unveiled Thursday a bright-yellow, Minion-looking cube on wheels dubbed Serve. The little rover will initially be deployed in Los Angeles, but Postmates aims to roll out more of them in other cities across the U.S. in the next 12 months. Photo courtesy of Postmates. San Francisco-based Postmates is betting t...
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Solstice Sunglasses gets the (text) message out on Black Friday - Solstice Sunglasses used text messages to grab shoppers’ attention throughout the busy Thanksgiving shopping weekend. With 70% of SolsticeSunglasses.com’s traffic coming from smartphones, it made sense for the retailer to focus on mobile marketing, says e-commerce manager Amanda Sitzer. “People are always on their phones, so creating a mobile messaging channel seemed like a no-brainer for us,” she says. Starting in mid-Octobe...
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