Response from the owner - 2 months ago
Thank you for your feedback! Two Men and a Truck prides itself on being the best full-service movers around and we’re sorry to hear that your movers did not exceed your expectations.
Let me explain first that we are a full-service, expedited mover. You also have the security of our fully trained, full-time staff who are licensed, bonded and background checked, as well as being insured by us, at no extra charge to you (unlike most companies who will charge a fee for this).
Other companies will give you a lower estimate, but your items are placed on a truck with as many other people's items as they can fit. Your move is dependent on other drop off points and can take as longer to complete and you will not know where your items are in that time. With Two Men and A Truck, we have GPS equipped on all our trucks and you can call at any time to find out where your truck is on the route.
Other companies will also have hidden costs, fuel charges, service charges, levies and taxes and at the end of your move, your price may well be far higher than expected. As they have your items on the truck, you either have to adhere to the price, or not receive your goods. Our price will be locked in and you will not pay any more than you were quoted on the scope of your move.
All of these reasons and more are why our service is worth the cost -- plus, we will always come out and give you a free in home consultation which will give you a binding quote, which may well be lower than your range and then you can make the choice as to what your peace of mind, security of items and a quick and easy move is worth.