Experience: The founding partners of Heartland have over 125 years of combined manufacturing experience. They know RVs and are passionate about what they do - taking the advice and input from experienced RVers and designing some of the most innovative fifth wheels on the market!
Commitment to our Customers: At Heartland, we do our absolute best to provide the best customer service possible at every turn. Heartland keeps a check on the pulse of the customer's needs through feedback via shows, plant tours, phone calls, e-mails, owners forum, rallies and letters. This information is given to the Heartland management team once a week to discuss opportunities to improve now and not later.
Innovation: Heartland focuses on the next generation engineering. Our patented improved turning radius, universal docking centers and unmatched storage are testaments to our innovation. We are never content to rest on past achievements and continually search for creative solutions to customer desires and market challenges by developing better components for overall quality and safety.
Serviceability: Heartland RV's are designed for quick and easy diagnostic of vital parts and components. Each coach has labeled lines and connections. In addition, we have easy lube axles, a quick removable panel to the water pump, water heater, and power converter featuring blown fuse indicators.
Quality: With more comprehensive testing and quality control standards and testing in place throughout the production process, Heartland RV's goal is to set the standard in quality. Heartland has a simple philosophy, "If it is worth doing, it is worth doing right the first time".
We CARE: While we are not going to be able to satisfy 100% of the people 100% of the time, we do have a great track record with the vast majority of our owners, because our efforts on their behalf prove to them that we indeed do care.