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DCH Lexus of Oxnard
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Do whatever it takes to bring back a happy ending.

Visit DCH Lexus of Oxnard at 1640 Auto Center Drive, ‪#‎Oxnard‬, CA 93036. Or call 805-988-8500.

‪#‎DCHLexusofOxnard‬ ‪#‎Lexus‬
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DCH Lexus of Oxnard's New Sign: http://youtu.be/ue_yVevOL4s?a  via @YouTube

NEW ARRIVALS: Loads of Per-owned Luxury Vehicles 

Visit DCH Lexus of Oxnard 1640 Auto Center Drive, Oxnard, CA 93036

#DCHLEXUSOFOXNARD   #LEXUS  
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BYE! BYE! Old sign! Hello! New Sign!

#dchlexusofoxnard   #Lexus  
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I found my HALLELUJAH!

‪#‎DCHLexusofOxnard‬ ‪#‎RCF‬
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EMPLOYEE SPOTLIGHT

Ever notice how members of the most elite clubs never seem to have an ego? Take the “Challenge Coin” members. This year, the “Challenge Coin” is one of only 225 that will be distributed across all Lexus, Toyota, and Scion dealers this year.

The challenge coin is a small coin or medallion, bearing an organization’s insignia or emblem and carried by the organization’s members. Traditionally, they are given to prove membership when challenged and to enhance morale. In addition, they are also collected by service members. In practice, challenge coins are normally presented by unit commanders in recognition of special achievement by a member of the unit.

The recipients of the challenge coin are the best at what they do, but they never seem to let it get to their heads. They go about their jobs with confidence and wisdom, as if they were born to change their worlds.

And so it is with our very own, Russell Gardner, a Lexus Master Certified Diagnostic Specialist, a confident, modest man, who, after nearly 15 years of proving his skills in the floors of Lexus and Toyota dealerships, has received the Challenge Coin.

Russell started working with cars around the age of 15. He used to go to car shows with his father and older brother. At 18 years of age, Russell enrolled at Ventura College Automotive Technology Program. The Ventura College automotive facility is equipped with latest equipment and training aids, new vehicles and components donated predominantly by Lexus and Toyota. For Russell, his job isn’t simply to be a mechanic. He worked hard to be the best of the best.

Where else can he achieve this status? Here at DCH Lexus of Oxnard. This is how he trained, put all his skills, sensibility and passion into fixing every Lexus vehicle in front of him. Part of his job is to be mentally strong and physically skilled so that he has the capacity to attain every level of Lexus craftsmanship.

His skill was put to the test after the arrival of the Lexus NX 2015 200T, when a “check engine light” at DCH Lexus of Oxnard Service Department appeared. Russell said, “In November 2015, I was challenged with the task of diagnosing a new 2015 NX 200t with very low miles that had a check engine light. Using my Techstream, the computer that plugs into the vehicle, I was able to collect the trouble code and valuable engine data that was telling me I had a problem with the high pressure fuel system. With the data collected, I began testing the physical wiring and engine control unit for any abnormal conditions. Through my diagnosis, I had concluded that I had a faulty high pressure fuel system pressure sensor. As a Lexus protocol for abnormal or new concerns, I gathered my data and diagnosis, created a case file and submitted my findings to our technical support system. Lexus found this concern to be a top priority and quickly sent out a team of field engineers to inspect the vehicle and confirm my findings. Once given the green light for the repair, I was also asked for additional information during the process which included pictures during the repair and data collected after the repair was completed. A few days after the vehicle was completed, a field engineer came out to pick up my data and collect the old part for further testing. During this time, I was awarded with a challenge coin for my detailed cooperation in the repair and for following our Lexus principles for helping to create a perfect product. This vital information will go on to help engineers catch potential problems in manufacturing and help in faster repairs for vehicles in the future.” In this case, the fundamental success of the process depends on worker’s intuition. You can just imagine the feeling of being part of this process. What an honor?

For six years that Russell has been with us, he has proven himself time and time again to be a stellar Lexus Master Certified Diagnostic Specialist, taking extra initiative to solve cases and going above and beyond the call of duty in service. Thank you Russell, for all your hard work and dedication to DCH Lexus of Oxnard and your co-workers!

Congratulations on being one of only 225 recipients of the Challenge Coin!

In his spare time, you’ll find Russell and his wife Jessica spending quality time with their two kids: Ruby who is 4 years old and Beau who is 3 years old. They love camping and hanging out at the beach.

#‎DCHLexusofOxnard‬ ‪#‎Lexus‬ ‪#‎ChallengeCoin‬
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Meet amazing and happy people here at DCH Lexus of Oxnard! We are here to help!!! Don't forget to stop by and say "hi" to Jean :)

Visit DCH Lexus of Oxnard at 1640 Auto Center Drive, Oxnard, CA.

#DCHLexusofOxnard   #VenturaCounty   #numberone  
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Thank you Marcela Martinez for the five star review!

http://www.yelp.com/biz/dch-lexus-of-oxnard-oxnard

#dchlexusofoxnard   #communitybuilders  
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Today, we celebrate the life and legacy of a man who brought the values of courage, truth, justice, compassion, dignity, humility and service to America.

Here at DCH Lexus of Oxnard, we make EVERYDAY a day to love, respect and serve our community. Honoring ‪#‎MLKDay‬.

‪#‎DCHLexusofOxnard‬
1640 Auto Center Drive, ‪#‎Oxnard‬, CA 93036. 805-988-8500
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Don't sacrifice luxury for towing power. The ‪#‎Lexus‬ ‪#‎GX‬ combines both in a single stunning SUV. http://vrl.ht/7A633
GX 460
GX 460
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