Jade Hibachi
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Review Summary
12 reviews
5 star
4 reviews
4 star
1 review
3 star
2 reviews
2 star
2 reviews
1 star
3 reviews
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Justin Jones's profile photo
Justin Jones
reviewed 3 months ago
I stopped in yesterday for a quick lunch before work so I arrived shortly after they opened. The place was a mess, dirt all over the floors and rice sticking to the table. As I was their first customer that day it was obvious they had just started cleaning from the day before. After waiting a half-hour for my order, mind you this is a 'fast-food' establishment, I asked for a refund. I was denied, and the cashier continued to argue and mock me until I was fed up and left. Bottom line, terrible customer service. I had eaten there for the last four years with little to no problem, but after yesterday I will NEVER return.
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Brittney Robertson's profile photo
Brittney Robertson
reviewed 3 months ago
Horrible customer service after getting my order wrong and then having attitude with me.. Jade is going to be the end of this business period. I will never ever return. If you want good customer service and good food find another place these people don't appreciate a paying customer.
A Google User
reviewed 4 years ago
Stopped in for a quick lunch, i'm seriously surprised by this place! The food was much better than most Japanese Steakhouses here at the beach, the service was quick, and I could actually sit down and enjoy a meal with comfort unlike Jimmy's Hibachi where the tables are always disgusting and people are always yelling. I've been back 3 times already, delicious & cheap :)
Matthew Carpio
reviewed a month ago
Haters are gonna hate! Y'all are still gonna eat it, because it's dope food haha. Jade Hibachi is where it's at. Stop being soft and go get a teryaki chicken bowl. You won't regret it.
Brittany Moore
reviewed a year ago
The place is just dirty! the bottom of the walls look nasty and nothing even looks remotly nice. I have been there a few times. most of the time i get a normal steak bowl, which by the way is pretty tiny for how much it costs. Today i went and ordered sesame chicken, worst mistake ive ever made. It was dry, had no sauce on it, and the rice was almost slimy.
A Google User
reviewed 3 years ago
Quantity over quality. I have never ate such dry, crispy and tasteless sesame chicken! I'm not even sure what was going on with the rice, the top was burnt and the bottom seem to be partially cooked. The prices are ridiculous and without the student discount I would of surely walked out. They may have a lot of customers but this place is horrible. Ripped seats, dirty tables, scrambled menu, and employees who just look miserable. Wish I had trusted my gut and went to Hong Kong or Szechuan.
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