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Victoria Morfin
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Extremely disappointed with their customer service. I walked around for a good 20 minutes and stood by the mattress I wanted for another 10 minutes hoping someone would approach me to offer some help since there was at least 5 sales reps standing around. The sales rep that assisted me (after I approached him to ask for some sort of help) was not pleasant at all, he was rude and made me feel like he wanted me out of there. Afterwards, while I was paying I asked the customer service rep if I could pick up my mattress the next day and he responded that I could, that they would be open when in reality they were closed. Horrible customer service and incorrect information being provided.
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Public - 6 months ago
reviewed 6 months ago
1 review
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