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Kool Smiles
Dental Clinic
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3455 Government St Baton Rouge, LA 70806
3455 Government StUSLABaton Rouge70806
Dental Clinic
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Review Summary
6 reviews
5 star
1 review
4 star
2 reviews
3 star
No reviews
2 star
No reviews
1 star
3 reviews
People talk about kids and parents, quality dental care, friendly environment, insurance plans and general dentists
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Colette Childress's profile photo
Colette Childress
reviewed a month ago
For my first visit to Kool Smiles, it wasn't bad at all. The doctors are very professional and they know what they're doing. I did not like the kiddie stuff everywhere but I understand that they market to children so I wasn't to upset. Other than that, I was told I didn't have any balance and left, I got down the street when I got a call saying that I did have a balance. It wasn't too much of an inconvenience but it was still unprofessional. Overall, I was happy with Kool Smiles and will probably go again should I need their services.
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Nieshia Kelly's profile photo
Nieshia Kelly
reviewed 2 months ago
My husband and I took our 1 years baby to her first dental appointment. The service was so fast. Bella went to the back and I was just finished with paperwork when she was done. My only complaint would be that there is a lot of paperwork.
A Google User
reviewed 3 years ago
I decided to take my 2yr here since it was new & looked kid friendly.......I walked in & stopped at the reception desk. I waited patiently for one of the THREE workers to assist me.....they NEVER did. After standing nearly 5 mins - I had to ask them "Are there forms that I NEED to fill out?!" We were called to the back 15 mins later- which was a reasonable wait time. They explained that my son would take his x-rays shortly THREE times- so I waited after his exam. I was walked to the reception desk and THEN told the x-rays will be on the next visit (so I waited for nothing). The dentist found 1 cavity & advised me I'd have to come back to have it filled. Fine. Well the clerk asks "morning or afternoon?" and when I picked afternoon- she doesn't bother to ask me which day NOR date works for me. BUT the tip of the iceberg is that my son's 1st visit was 3/25/11 and yet the appointment to have 1 cavity filled is SEPT 28,11!!! Why would I wait 6 months to have a caity filled. I called yesterday for an appointment & they had an opening the next morning at 9am and 5pm....yet after his exam the next day- they can't fill a cavity until 6 months laster!!! My son will NOT be returning there!!
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Joni lee pow
reviewed 2 months ago
DO NOT TAKE YOUR KIDS HERE!!!!! It's a money making non caring environment. I went to have my daughter's toothache evaluated and the dentist recommended 7 different caps, filling etc. for my daughter. I chose to get a second opinion and it turned out she only needed two caps. To pay for the examination at Kool Smiles, I chose self pay option which means you pay for everything up front which was about $65. Two months later I got a bill for $30 with no explanation as to why or what I was being billed for. When I tried to find out I had to call several different numbers and I am still waiting on someone to explain why or what I am being billed $30 for. The dentist himself btw was horrible at answering any questions and seemed not to care at all.
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A Google User
reviewed 2 years ago
Not kool at all. We decided to take our son to Kool Smiles for a checkup. When we marked the appointment the lady at the front desk told us it would cost around $160.00 for self-pay. However, after the visit the bill rose to $270.00. The front desk lady explained that there are some extra charges that go beyond the price they gave us. Frankly, not a kool practice, but a disrespectful rip-off. Besides this, how can anyone schedule an appointment for Monday, April 19, 2011 when the 19th is a Tuesday? As a result of this wrong calendar, I received three or four recorded messages of the type "press one to confirm". However, I had already called them to reconfirm the appointment. Even so, I kept receiving the calls. Frankly, behind this smiling facade is business. I would be glad if someone from Kool Smiles would read this. The service was zero stars for us. Very disappointing. I cannot recommend them.
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Gloria Martinez
reviewed 8 months ago