Senior Helpers of Orlando provides home health care for older adults and seniors who want to live independently and remain in their homes. We provide home health care in Orange, Osceola and Seminole counties. Feel free to call us 24/7 at 407-628-4357.
Overview of Services
Our services can be as simple as transportation for appointments or errands for a few hours per week up to 24/7 care for seniors who cannot be left alone. Sometimes our clients need a little help with meals and light housekeeping; sometimes they are at a high risk of falling and need help with bathing, dressing, toileting, walking, eating and more.
Companionship & Homemaking, Personal Care, Peace of Mind Visits, Transition Assistance, Sitter Assistance, Respite Care, Alzheimer's and Dementia CareA note from Dale Gardner, owner of Senior Helpers of Orlando -
The Super Service Award from Angie's List, which we feature on the front page of our website, www.seniorhelpers.com/orlando, is given to only the top 5 percent of businesses. In a sense, it's a kind of "word-of-mouth" advertising on which so many of us rely to make decisions about services we need. That is why it's a starting point for telling you about who we are. This award reflects the many positive reviews my company has received from among the hundreds of families we've served in the Orlando area for the past five years. We're thankful these families entrusted the care of their loved ones to my team of caregivers and nurses and other support staff. And their experiences can inform your decision-making process as you consider options for your family. When my wife and I were choosing a caregiver company years ago for her mother, we didn't have some of these resources for independently verifying the trustworthiness and reliability of the companies. And we learned the hard way – by trial and error. Over the years that Marian's mother lived with us, we used three different companies. We learned much about the qualities that constitute excellent service, qualities that shape how we provide care for families today.
The Angie's List recognition, awarded for the 12-month period ending Oct. 31, is one of several independent measures of quality that we have earned, reflecting our commitment to making our clients' experiences the best possible.
Another measure of the quality of our care involves a distinction that only 8 percent of home care companies in the nation hold: accreditation by The Joint Commission. The standards to which we are held exceed those of the state Agency for Health Care Administration by verifying that we focus more effort on quality improvement rather than simply meeting minimum standards. Surveyors from The Joint Commission show up unannounced, review caregiver training and credentials, review care plans and caregiver notes, visit clients and interview them and their caregivers as part of an ongoing quality assurance program.
But that's not all. We are among a relatively few in-home care providers who are members of the Better Business Bureau, where consumers can verify the track record of a company – looking for records of complaints and whether these were resolved properly and other indicators of trustworthiness. We have an A rating.