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Great Skate Hockey Supply Co
Hockey Supply Store
Today 10AM–5PM
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Hockey Equipment from Great Skate. Serving Hockey Player in Western New York and around the World for over 40 Years. Game On! Http://www.greatskate.com 
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3395 Sheridan Dr Buffalo, NY 14226
3395 Sheridan DriveUSNew YorkBuffalo14226
(716) 838-5100greatskate.com
Hockey Supply Store, Industry
Hockey Supply Store
Industry
Skate Sharpening Service
Skate Shop
Skating
Sporting Goods Store
Sports Equipments
Today 10AM–5PM
Sunday 10AM–5PMMonday 10AM–9PMTuesday 10AM–9PMWednesday 10AM–9PMThursday 10AM–9PMFriday 10AM–9PMSaturday 9AM–8PM
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Review Summary
3.2
24 reviews
5 star
12 reviews
4 star
1 review
3 star
1 review
2 star
No reviews
1 star
10 reviews
"They have a great selection of different products for everything hockey."
"For a better experience if you don't want a run around try another place."
"This company is nothing but a overpriced machine."
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Kiera Beam's profile photo
Kiera Beam
a week ago
I was born and raised in Florida and had no idea what I was looking for when shopping for my husband, the 2 guys that helped me were very nice and very helpful. I have them my price range and said they had to be perfect. After I got them I came home and surprised my husband and he LOVES them!!!
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Andrew Barnes
9 months ago
Worst hockey shop around!!! They're trying to be a high end shop, but just because you mark everything above msrp doesn't make you high end. The sales people are just that, sales people. No one there has played hockey a day in their life. Just a bunch of old people who look like they were laid off from Macy's. Do not get your skates sharpened here!!! These people don't know have a clue. Go anywhere but here.!
Holly McKenzie's profile photo
Holly McKenzie
a year ago
The employees here are so rude. I called 3 times to ask for pricing the wouldn't give me any information over the phone as I was driving from 3 hrs away. They were very condescending over the phone. I went to there so called sale that they were having and found the exact same prices everyday down the street at Pure Hockey. The staff there was so much more polite and actually gave me the correct information as I was buying skates for my boyfriend. Their motto at this place is don't trust the competition. I would trust the competition more than I would trust these guys. They lie about prices, push you into product they want to sell, and are very rude. For a better experience if you don't want a run around try another place.
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Kevin Felsbourg's profile photo
Kevin Felsbourg
a year ago
Terrible customer service. They could have saved me 2.5 hrs last weekend simply by telling me that there was a place 10 seconds up the road called Pure Hockey that might be able to fix my sons skate. Instead I drove back and forth across town until someone from Dick's sporting goods asked me if I'd been to Pure Hockey. I would have gone into great skate to mention this to them had I not been running late for my son's second game. I would try Pure Hockey first, great guys and I was asked at least three times by different people if I was looked after or could they help me with anything else.
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Catherine Szrama's profile photo
Catherine Szrama
3 months ago
Customer service and store manager Keith were helpful with replacing a cracked blade in a timely manner.
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James Lines
10 months ago
If there was an option to give 0 stars, I would. I have had nothing but issues with this store for the past 7 years. Let's start with the current issue. Sadly, I was given a gift card to this store. I have been stopping in and calling looking for stick pattern for the past months and they never have any patterns in stock. They are not efficient at managing their inventory. Today I ask for suggestions on what can be done i.e.. other stick recommendations of perhaps a custom order. No solutions where brought to the table. When I asked if I could return the gift card, to go buy a stick at a different store, the answer was no. There was no sense of care or awareness of customer satisfaction. There are several other stores in the area now and I have always stuck with Great skate. I am extremely dissapointed with their customer service as of late, and I strongly recomend Hockey Giant or Pure Hockey.
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Andre Lam's profile photo
Andre Lam
a year ago
Excellent service. Even when coming in for an entry recreational level set of hockey skates. The staff took their time to make sure the skates fit perfectly so that I would leave a happy customer. The staff also did suggest that I consider buying some skate protectors (not a bad idea), but didn't push it. I bought them as I was going to ask about that anyways, The staff didn't try to up sell to some expensive skate for my purely recreational use not did they try to sell me any kinds of useless accessories. Over-all it was a very pleasant experience. I would recommend this store to anyone looking for skates
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Jeff Boulerice
4 years ago
This place was recommended to me by others, so I figured I'd give it a try for some equipment I needed. As I walked in, I was asked if I needed help with anything. I explained that I needed a helmet. The salesman showed me a Bauer helmet that came with a cage. He then showed me a Reebok helmet without one. When I asked if it was possible to get a cage for it and what was the price, he went to the racks and found one. He then bluntly asked, "So do you want to go with this one?" I replied that the Bauer package was a better deal, so I'd likely buy that one. The salesman then sulked and walked away, leaving me by myself! I also needed shoulder pads, so I then wandered over there. I had to hunt down a different salesman that was playing with a stick... The first salesman had disappeared. I asked him what he recommended for shoulder pads, and he gave me a quick answer. Once again, the guy just walked away... And went back to playing with a hockey stick. Horrible customer service. Neither of the salesmen had any interest in me or my needs. They gave quick answers and walked away without helping me make a selection. The prices are about average... Nothing special. I will likely find somewhere else to buy my equipment.
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