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Audi Dallas
Audi Dealer
Today 9:00 am – 7:00 pm
45 followers|1,038,716 views
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5033 Lemmon Ave Dallas, TX 75209
5033 Lemmon AveUSTXDallas75209
(888) 310-2759audidallas.com
Audi Dealer, Auto Parts StoreToday 9:00 am – 7:00 pm
Monday 9:00 am – 7:00 pmTuesday 9:00 am – 7:00 pmWednesday 9:00 am – 7:00 pmThursday 9:00 am – 7:00 pmFriday 9:00 am – 7:00 pmSaturday 9:00 am – 6:00 pmSunday Closed
Audi Dallas is honored to have received the 2012 Magna Society "Elite" Award recognizing the best of US Audi.
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3.7
80 reviews
5 star
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2 star
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Otylia Borowski
reviewed in the last week
I purchased an Audi recently from this dealership. Brian McNulty was my sales rep and he did a fantastic job. I did not feel pressured into purchasing and the transaction went smoothly. Brian was knowledgeable about cars, courteous and professional throughout the entire process. Even after my purchase was completed and I needed something, Brian was quick at responding and fixing my issue. Audis are awesome cars!!! I am very happy with my purchase and I am very happy with the transaction. I highly recommend Brian and this dealership.
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Lori Conrad
reviewed 2 weeks ago
I have had cars serviced at many other DFW dealerships, and I can tell you that hands down, Audi Dallas and specifically my service advisor, Jordan Windham, are head and shoulders above them! There is really no comparison -- they're not even in the same league. I would honestly buy another car at this dealership entirely because of the great service I receive from Jordan. I recommend him to everyone I know!
Response from the owner - a week ago
Lori, thank you so much for the kind words! We're glad Jordan was able to take care of you! Come back and see us soon as our G+ fans get 10% off service. Just mention you're a fan to the cashier! Thanks again for your business!
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Reggie Jonaitis
reviewed a month ago
I walked into the Audi Dallas, in the market to buy a car last Thursday morning. Audi was my first stop and I intended to visit other dealers in the area if Audi couldn't provide what I was looking for. I sat in three different models in their showroom, multiple sales people walked by glancing at me - but no one even said as much as hello. Granted, I do look younger than I really am and perhaps Audi salesmen thought I was too young to buy their car, maybe I was just day dreaming. That truly showed me what the dealership was all about. After mulling around their showroom for good 15 minutes, everyone just looking at me from afar and no one saying hi - I walked out. Matter of fact, I drove to Sewell Infiniti less than 2 miles down the road and gave them my $50,000+ worth of business. I didn't believe other negative reviews about Audi Dallas on here, I wanted to see it for myself. But all of those others aren't wrong - this dealership is awful. With as much competition as they have around within a 5 minute drive (Acura, Infiniti, Mercedes, Lexus, Cadillac etc), you would think they would be eager to earn someone's business. Audi makes great cars, but Audi of Dallas dealership is probably worse than an old Kia dealership. Take your business elsewhere - that's the best way to prove to this dealership that they have to change their ways.
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Response from the owner - 3 weeks ago
Reggie, I am sorry to hear about your experience last week on the showroom floor. As one of the Sales Managers here I can promise you that this is not how our staff is trained to treat current or potential clients. I wish this had been brought to my attention at the time so I could have corrected it immediately. I am sorry that we missed the opportunity to earn your business but congratulations on your new Infiniti. If you ever need anything in the future please hold on to my contact information so you can contact me directly. My name is Adam Figueroa and my direct number is 214-561-1832.
Brad Cook
reviewed 2 months ago
My experience with Adam Figueroa at Audi Dallas was fantastic! He was very professional and easy to do business with. He made every effort to help get me into my dream car. After my purchase, I had a small issue in which Adam and his team at Audi Dallas quickly resolved. It was truly a pleasure doing business with him. Thanks for everything!
Response from the owner - a month ago
Thank you so much, Brad! We're very glad you had a good experience! Mention Google + for 10% off your next service. Just our way of saying thanks!
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Kirby Allison
reviewed a month ago
Perhaps the worst service department of any luxury car dealership in Dallas. On several occasions, their service staff has demonstrated that they are both incredibly unresponsive and slow to perform repairs. On the most recent occasion, I made the mistake of dropping our vehicle off after hours with a flat tire. We purchased new tires for the vehicle when we had the rotors and break pad serviced, so they are insured through the dealership (otherwise, I would have gone straight to Discount Tire). I dropped the vehicle off with a note authorizing the repair and asking that someone call me in the morning. I was half expecting this to be handled first thing when they opened at 7:00 am given that the vehicle was already in their parking lot. No. When I call at 8:00 am, there is no record of the vehicle. The service receptionist goes and pulls the keys from the dropbox and says that she'll give them to a Service Adviser who will call me back. 30 minutes later, no callback. I call on my way to work. Request another callback. Nothing. 30 minutes later, leave a VM with the Service Manager and request another Service Adviser callback. No callback. Call again. Nothing. Ask to be transferred to a manger. Nothing. Ask to be transferred to anyone. Nothing. After five to eight phone calls over the time of two hours, I was unable to speak to a single service adviser. I understand what it is like to be busy, but to be so busy that you cannot even answer a customer's phone call to acknowledge the receipt of their vehicle and get it back into the shop is totally unacceptable. Have a receptionist call me back. Something. But don't ignore me. After years of enjoying the exceptional service of Park Place Porsche, Audi Dallas's service department is an embarrassment and a pain to deal with. We do not feel accommodated, and they are not easy to coordinate with. We will certainly service our vehicle elsewhere at every opportunity.
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Response from the owner - 2 weeks ago
Kirby, we would like to follow up on getting your tire fixed. We hope your transaction went smoothly. Please follow up with us at social@audidallas.com for further assistance. We would be happy to help you anyway we can.
Sarah Thompson
reviewed a month ago
I have been dealing with this nightmare of a dealership for over a year now! Their customer service is terrible but I believe their integrity is worse. I bought a pre-owned Chrysler Crossfire last July. At this point I am questioning if they sold me a stolen car and if I need to take legal action against them. I bought this car from this dealership because I trusted in the quality of Audi and expected a certain level of service from them. I could not have been more wrong... They were not in possession of the title when they sold me the car and it took six weeks to sort out where the title was in a different state. It took two months to get plates. I immediately began having issues with the car. Within the first fifty miles the check engine light came on and the car was in the shop for a month with no concrete answers given besides a suggestion the resell the car. During this time the dealership refused to help me with a rental even though I had purchased an extra $2000 warranty. I've looked into selling the car and turns out there is a thirty thousand mile discrepancy on the odometer in the car report. I feel this dealership lacks integrity, good business practices and are completely incompetent. I am young and female which I feel made me a walking target for the complete taking advantage of. I wrote a certified letter of complaint to the VP of the dealership and was passed over to a "smoother-over" which didn't actually resolve much of the problems. John Denson sold me the car and as soon as there were problems the entire tone changed and everything suddenly became very unpleasant. I feel like I was only good for my money here and didn't matter at all as soon as the ink dried on the papers. I strongly encourage anyone reading this to shop elsewhere. They do not merit your business... Anywhere else deserves your business more than they do and you will probably get a better car with less problems!!!!
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Audi Dallas

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Nardo Gray is becoming a favorite around Audi Dallas. This RS7 wears it well. Photo via AUDI Tuning.

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Every morning starts off better when you have a little blue flame coming out of the exhaust. #WantAnR8 #AudiLife 

Photo via @Carlifestyle on Instagram.
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Follow the leader. Are you ready? "Press Start Now" #WantAnR8 #FollowAnR8
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We bet we can make the hairs on the back of your neck stand up. A quick lap around the block in this S5 Cabriolet and we're sure you'll be at full alert! #Audi #TestDrive #Dallas #S5 #Cabriolet
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Audi Dallas

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We hope your July 4th weekend was as awesome as ours! ‪#‎HappyMonday‬ ‪#‎AudiLife‬ ‪#‎AudiAmerica‬
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Audi Dallas

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So many surfaces to run your hands on and feel the Audi quality prominently placed throughout this S4. ‪#‎Audi‬ ‪#‎S4‬ ‪#‎Interior‬
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Have them in circles
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Audi Dallas

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So, Justin Bieber has an #R8 with Leopard print paint or a wrap, it's hard to tell. 

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Audi Dallas

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The instant you see the S4, you'll feel a sudden desire to accelerate. The powerful stance proves it's anxious to oblige. You can practically hear the growl emanating from the quad exhaust outlets as you press the start button.
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Did you just fall into Audi Heaven? We think so. Welcome to Audi Dallas. We're ready to serve you in your quest for automotive perfection. #AudiHeaven   #Dallas   #AudiDallas   #Audi  
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Audi Dallas

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Monday can be such a drag unless you've got an RS7 to get your heart pumping and force a smile or two. If you're ready to accelerate your drive, we're ready to help! ‪#‎Audi‬ ‪#‎RS7‬ ‪#‎HeartThrob‬ ‪#‎MondaySmile‬
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Happy July 4th everyone! We are closed today, but we resume with normal hours tomorrow! Have a fantastic 4th! #AudiDallas #July4th
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Audi Dallas

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Five Audi sedans congregate about the roads and garages ahead. Can you tell which one stands out from the pack and why? ‪#‎Audi‬ ‪#‎A8‬ ‪#‎S8‬
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