Nexus IS - A Dimension Data Company
Associate Systems Engineer, 2014 - present
Technical Consultant, 2012 - 2014
In-house service of wireless devices and provide support to customers on network related problems. Determine the most cost effective repair or resolution to reduce customer downtime.
Durden & Associates, LLC
Hearing Representative, 2010 - 2012
Hearing Rep in Worker’s Compensation; filing liens, hearing reports completion. Make court appearances to negotiate payment of services on behalf of medical facilities.
Thomas Curtis M.D., Inc
Collections Representative, 2011 - 2012
Negotiate medical claims via phone & fax to resolve pending cases on behalf of private medical facility. Analyze reports of Medical Examiners to determine variable affecting applicants
Administrative Support Assistant, 2009 - 2010
Trained new employees; improved service follow-up, sales, and patronage. Promoted; dependability awarded; PeopleSoft used in new employee processing.