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Medivet Watford 24 Hour Hospital
Today 9:15AM–1PM, 2–4PM, 4:30–7PM
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237 St Albans Rd Watford WD24 5BP UK
237 St Albans RdGBWatfordWD24 5BP
+44 1923
Veterinarian, Animal Hospital
Animal Hospital
Today 9:15AM–1PM, 2–4PM, 4:30–7PM
Monday 9:15AM–1PM, 2–4PM, 4:30–7PMTuesday 9:15AM–1PM, 2–4PM, 4:30–7PMWednesday 9:15AM–1PM, 2–4PM, 4:30–7PMThursday 9:15AM–1PM, 2–4PM, 4:30–7PMFriday 9:15AM–1PM, 2–4PM, 4:30–7PMSaturday 9:15AM–1PM, 2–4PM, 4:30–7PMSunday 9:15AM–1PM, 2–4PM, 4:30–7PM
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Review Summary
18 reviews
5 star
12 reviews
4 star
3 reviews
3 star
No reviews
2 star
2 reviews
1 star
1 review
"Nice place, very good with animals and good service."
"We now have a very stressed cat at home who has three trimmed nails...."
"The vet seemed very knowledgable and they went out of their way to help me."
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Natasha Lomas's profile photo
Natasha Lomas
a month ago
Came in on an emergency appointment with my dog who was having an allergic reaction. The vet was telling me off for not cleaning his ears (an unfortunate and unavoidable symptom of him having an allergic reaction) she also said he needs entropian surgery (his face was swollen from the reaction so this is irrelevant and unnecessary advice - my normal vet confirmed that his eyes are fine). They have then failed to submit my claim form, I had to chase for it to be emailed. They then did it as a new claim, despite me explaining he has an open, ongoing claim for his allergies and my own vet had confirmed after reviewing the notes that it was related to his allergies. I have been backwards and forwards with them, they take weeks to respond to my queries and I am about £110 out of pocket. As of today, my insurance company has confirmed that the vets still have not contacted them since 3rd November, despite saying they would, to advise they have made an error. Absolutely disgusted.
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Response from the owner - a month ago
Dear Natasha, Thanks so much for taking the time to review us; we’re sorry hear your experience with us left you feeling disappointed. Our senior partner has contacted you to discuss this in more detail. Yours sincerely, Medivet Watford
Kevin Reilly's profile photo
Kevin Reilly
a month ago
Good experience. Nice vet.
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Samantha Pocock
11 months ago
The staff are friendly & really care about the animals. Yes it can be expensive but pets are & the vets have given us options where they could. I am pleased with the service.
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Charlotte Sharps
2 months ago
Really friendly and informative
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soeli iriarte
4 months ago
Staff were so supportive and kind, fast acting and approachable under an emergency. They are taking good care of our four legged family member.
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Jaffa man
2 months ago
Nice place, very good with animals and good service.
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JSP Excursions
2 months ago
Always a good professional service
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Malcolm McCue
a year ago
Vet was knowledgable...of all the products she was trying to sell us! A very stressful experience. The cat waiting area had a huge dog in it which massively stressed our cat. There was plenty of space in the dog area for the dog to be in. I phoned ahead to say that we might be a few minutes late to which I was informed this wasn't acceptable as they 'have to run to schedule'. In the end we arrived early and then had to wait nearly half an hour after our appointment time before we were seen. Half an hour of our cat having no choice but to be near dogs. Once in with the Vet, she seemed to know plenty and reassured us about that our cat was healthy. Then the sales pitch began. All we wanted was to have her claws trimmed and a general check up. However, we had to endure a 20 minute sales pitch. After all of this, the additional stress of waiting for so long, the vet was unable to clip her claws. Most of the stress caused by this poorly set up vets practice. We now have a very stressed cat at home who has three trimmed nails.... Very Very poor.
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