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Medivet Watford - 24 Hour Continuous Care and Emergency Centre
Veterinarian
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237 St Albans Rd Watford, Hertfordshire WD24 5BP United Kingdom
237 St Albans RdGBHertfordshireWatfordWD24 5BP
+44 1923 243429medivet.co.uk
Veterinarian, Animal Hospital
Medivet Watford is open 24hrs a day, 7 days a week 365 days a year. Caring for inpatients and open for emergencies around the clock.
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4.1
6 reviews
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2 star
2 reviews
1 star
1 review
"The vet seemed very knowledgable and they went out of their way to help me."
"I have always got great service at medivet."
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Mark Boyle
a month ago
Thinking of using medivet ? do some research into pricing and practices first. We first used them out of hours to see our dog which was not at its best post having an argument with another in the park. We were told to come round straight away late at night with no mention of the massively inflated price which apparently is on their website for out of hours. If its on there I cant find it, still the case. 15 minutes of vets time and some pain killers worked out at over £115. There is obviously no price on your pets health and Medivet know this however I fail to see why this service would be valued at more than I pay my solicitor short of exploitation of circumstance and your loyalty to your pet. Next we had the issue of our details being shared with an external company "pet plan" on the premise of a months free per insurance on another visit. This was not offered as an optional thing nor was it disclosed that they would start aggressively marketing us on completion of the "free" month. Medivet denies they relayed our details however "pet plan" has provided written confirmation it was them. I then had to write to pet plan to cease the absolute nuisance they were causing in sending letters, texts and phone calls. Of note pet plan also confirm they pay medivet a commission on each customer who signs up.... All in Medivet is completely impersonal service and everything is geared at revenue generation from second they have your details. Not a company I can trust with my personal details never mind my furry friends health.
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aiden black
a year ago
I would like to say a massive thank you to the night team at Medivet Watford on 02.06.14 at roughly 02:00am. Both members of staff were extreamly helpfull at such a difficult time of having my pet bearded dragon to sleep. They were able to help me out on the phone before I came in and were very kind and welcoming when I came in to the surgery. The surgery was very clean, tidy and professional. I can not explain how gratefull I am for the services provided. I usually go to my local medivet in Kenton which is also an excellent surgery. I have always got great service at medivet.
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Rachel vS
a year ago
Cat was ill at midnight- they could see him immediately. They were very thorough and went through a variety of different options (as I don't have pet insurance) of how to manage his illness. The vet seemed very knowledgable and they went out of their way to help me. The end cost, whilst not cheap, was I thought very reasonable considering the time of day and the long appointment time I had. I had a lot of confidence in their service (which I haven't always had after trips to the vet) and I'm very glad they offer this service as overnight is a long time to wait watching an ill pet suffer.
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Malcolm McCue
a month ago
Vet was knowledgable...of all the products she was trying to sell us! A very stressful experience. The cat waiting area had a huge dog in it which massively stressed our cat. There was plenty of space in the dog area for the dog to be in. I phoned ahead to say that we might be a few minutes late to which I was informed this wasn't acceptable as they 'have to run to schedule'. In the end we arrived early and then had to wait nearly half an hour after our appointment time before we were seen. Half an hour of our cat having no choice but to be near dogs. Once in with the Vet, she seemed to know plenty and reassured us about that our cat was healthy. Then the sales pitch began. All we wanted was to have her claws trimmed and a general check up. However, we had to endure a 20 minute sales pitch. After all of this, the additional stress of waiting for so long, the vet was unable to clip her claws. Most of the stress caused by this poorly set up vets practice. We now have a very stressed cat at home who has three trimmed nails.... Very Very poor.
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Steve Ismay
a year ago
HI I HAVE TAKEN ALL MY DOGS INTO MEDI VET AND THE SERVICE IS GREAT .VERY NICE PEOPLE AND ALL HAVE TIME FOR THE ANIMALS AND YOU...... EVERY ONE OF THE GIRLS TALK AND SMILE VERY FRIENDLY BETTER THAN THE PEOPLE THAT LIVE NEAR ME...THANKS ALLOT FOR ALL YOUR TIME...AND GUY.. KEEP COUNTING THE SMALL CHANGE STEVE @ BUSTER
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Matt Fenwick
3 years ago
very unhappy with the service, If you have an emergency its £100 as you walk in the door. Then the fees just rack up. We were given 2 options, one being 250 the other upwards of £1000. do not put your trust in this company.
Response from the owner - 2 years ago
We are disappointed that this client has not seen value in our service. However to put this criticism into context it is worth noting that our nearest (and only other) emergency service in the Watford area charges substantially more than us for an emergency consultation. Furthermore we are the only 24 hour clinic in the entire Watford area with vets and nurses on the premises at all times which means that pets seen after hours do not have to be collected by their owners the next morning to be transported back to their usual vets. Unfortunately our level of care incurs substantial overheads- in addition to two complete night teams which alternate on a weekly basis we also provide full Saturday, Sunday and bank holiday cover- and this is reflected in our costs, but as you can see when comparing our prices to our competition we strive to keep these as affordable as possible.

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