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The Surprisingly Simple Way to Get Customer Feedback
The Surprisingly Simple Way to Get Customer Feedback

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We thought there was something fishy about people praising Sainsburys’ recent pun tweets as "great customer service". Do you agree? #custexp   #custserv   #socialmedia   #socialmediamarketing  
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New site! Have a look and let us know what you think!

Massive thanks to Ryan Foster for the design work.
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Do you use Chrome and CustomerSure? Now you can add our app to your new tab screen.

https://chrome.google.com/webstore/detail/customersure/mfpfbmacoflmpiiapgeilfhffcbplgie
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HAPPY SEPTEMBER EVERYBODY! 
Here’s the most in-depth hands-on, practical guide you’ll find anywhere to how to create a great feedback form…
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Not one, not two, but THREE real-life case studies about improving team performance and team morale!
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Find out why this guy is going to such great lengths to listen to his customers’ feedback – it’s the 10 best reasons to listen to your customers!
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Think that customer feedback is “probably a good idea” but not sure if it’s for you? Here’s a dead short case study where RIBA bookstores explain how they got started and the (massive) business benefits they see.
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Hot on our blog… Have a quick read about what one Customer Service consultant learned about the value of customer feedback…
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Don’t be a chump when it comes to collecting customer feedback – learn out what the biggest lie you’ll be told is, and how to avoid it! 
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