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William Bell
57 followers -
Collaborating...one banana at a time.
Collaborating...one banana at a time.

57 followers
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William Bell's posts

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Cisco Mobile and Remote Access Troubleshooting Basic Connectivity
The Cisco Mobile and Remote Access (MRA) feature is a "client edge" solution that allows external software and hardware clients to register to enterprise Cisco Unified Communication (UC) solutions without requiring a VPN. Like most things, there are a lot o...

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Dealing with Apple Gatekeeper Unidentified Developer Error when Launching WebEx from Jabber
A couple of weeks ago I noticed that I was receiving the Apple untrusted developer error message (left) whenever I attempted to use the Meet Now  functionality directly from Jabber.  Clicking OK  brings another error message and WebEx never loads. I finally...

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Using SQL to Query SIP Trunks
This post is in response to a query I received on Twitter: @ucguerrilla - Would you have a SQL query in your toolbox to list SIP trunks with ip address, or point me in the right direction? This is an interesting question because the tables you need to look ...

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Installing Cisco RTMT 10.5 on Apple OS X
"Could you re-post the ciscomonkey.net article covering installation of RTMT on OS X?" is a request I receive at least once a month. Well,  the short answer to the question is: no, I can't repost the original content. I wasn't the original author and I am n...

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Centrally Refreshing Jabber Contact Photos in MRA Deployments
I have assisted several customers with Jabber deployments lately. Almost all of them driven by the desire to implement Mobile and Remote Access (MRA). Provisioning MRA is not the topic of this article. Instead, I wanted to touch on an operational task that ...

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Heads Up, Issues with UCM SIP Processing on 10.5(2)SU2 and 11.0
Users that recently downloaded Cisco Unified Communications Manager (CUCM) 10.5(2)SU2 [10.5(2.12900-14] or CUCM 11.0 [11.0(1.10000-10)] may have received an email from Cisco alerting them that these versions have been deferred due to some serious defects. I...

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Using SQL To Survey Phone Station Line Appearances
A reader comment on one of the entries in the SQL Query series asks the question: I have multiple lines associated to the same phone and i'm trying to write a query to get only Line [1] "main line" ,any help please ?? We talked about querying line appearanc...

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CentOS Recovery Use Case 5: Downloading the Tomcat Certificate Private Key
I  recently published a blog entry  on how one could use the CentOS distribution and Recovery process to access the Cisco UCOS root file system. As noted in the initial blog, this isn't a new revelation. I originally was going to provide a group of use case...

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CentOS Recovery Use Case 4: Fixing Errors with Custom Announcements
I recently published a blog entry on how one could use the CentOS distribution and Recovery process to access the Cisco UCOS root file system. As noted in the initial blog, this isn't a new revelation. I originally was going to provide a group of use cases ...

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CentOS Recovery Use Case 3: Fixing TFTP Custom Ring Tone Issues
I recently published a blog entry on how one could use the CentOS distribution and Recovery process to access the Cisco UCOS root file system. As noted in the initial blog, this isn't a new revelation. I originally was going to provide a group of use cases ...
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