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Vikki Ballard
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Vikki Ballard

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Love me some natural light! So pretty!
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Have her in circles
42 people
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People
Have her in circles
42 people
Josh Huff's profile photo
Michelle Hansen's profile photo
Kelley Ballard's profile photo
Eric Ripplinger's profile photo
Terra Huff's profile photo
John Carlisle's profile photo
Josh Carlisle's profile photo
Tacey B's profile photo
Tressa Haderlie's profile photo
Work
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Research, communication, design, social media, analysis.
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  • Cut the Rope
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A marketer focused on communicating, finding joy, and sharing lots of nerdy things with the world.
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Gender
Female
So, I've given myself a chance to simmer down for a few days. I'm a local photographer and designer and based off of the recommendations of others I know I used Square One, not once, not twice, but THREE times. Apparently I take a while to learn my lesson. The first time wasn't so bad- I ordered a bunch of Valentine's for customers and though they were not exactly as I had hoped, and certainly weren't anything special, I didn't really have any complaints, other than them being a few hours later than promised, making me late to a play-date with family. The second time I tried working with them, it never actually worked. I emailed them at the beginning of March, using the email address on their site and asked for them to get me an estimate on a folder I needed printed. Crickets for two weeks. So I emailed again, stressed the need for their response and explained that depending on their estimate I would be ordering between 70-100 of these folders. I heard back from a sales associate, got a quote that was way out of my budget and decided to re-do the way I was looking at doing the folders, I sent an email back asking for a re-bid on the new project. I NEVER HEARD BACK. Like, EVER. Never returned my email to let me know what was going on, nothing. Finally, last Thursday I brought an order in in person, I talked face to face with the people there, told them I needed it back by the next Wednesday (I was assured it would likely be done by Monday) and left. On Monday, I followed up. I was told that they were running behind but that it would be ready Tuesday for sure. Wednesday I still hadn't heard anything and needed it ASAP. I called that morning and was told it would be done and ready for pick-up at noon. So I run in and arrive at 12:00 sharp. They don't have my order. Can't find it anywhere. After 10 minutes of waiting they finally find it, but it's not cut or ready and one of the prints is totally wrong, so they have to reprint. What can I say, I was late to pick-up my daughter, I still was charged an arm and a leg, and it was too little too late. The only reason I am giving it two stars instead of one is that the lady at the counter was nice. I have started working with Watkins Printing and have been given personal attention, a very beautiful product, at a cheaper price than what I received with Square One (They didn't charge me $5+ for a proof of something I planned to order a bunch of later- they just printed one so I could approve). Do yourself a favor- go someplace else. Don't waste 3 attempts to make a poor processing print place work for you just to fit in with the "IN" crowd.
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Public - 2 months ago
reviewed 2 months ago
We used Mike for a commercial ad shoot that, thanks to another company, had been pushed back to the very last minute. With only two days to get a turnaround, finished product out the door I reached out to Mike. I was so impressed with his follow-through. Not only was he excellent to work with, he came in to do the shoot on his day-off and got us edits THAT NIGHT. His commercial work and understanding our our vision, our product, and our needs was exactly what we needed in this pinch. Not only that, he came in under-budget with the perfect image that we had in visioned. I don't imagine OFR Metals (the company I work for) will be doing anything else when it comes to our photography needs in Northern Utah. Thanks again, Mike. You saved the day.
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Public - 4 months ago
reviewed 4 months ago
2 reviews
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