Hi external-world folks,

I posted a long opinionated rant tonight about how I think Google could be doing a much better job of thinking from the ground up in terms of services rather than products. Sadly, it was intended to be an internal post, visible to everybody at Google, but not externally. But as it was midnight and I am not what you might call an experienced Google+ user, by the time I figured out how to actually post something I had somehow switched accounts.

I've taken the post down at my own discretion. It was kind of a tough call, since obviously there will be copies. And everyone who commented was nice and supportive.

I contacted our internal PR folks and asked what to do, and they were also nice and supportive. But they didn't want me to think that they were even hinting at censoring me -- they went out of their way to help me understand that we're an opinionated company, and not one of the kinds of companies that censors their employees. That was cool and all, but I still didn't know what to do.

So I made the call myself and deleted it. Part of the reason is that for internal posts, it's obvious to everyone that you're posting your own opinion and not representing the company in any way, whereas external posts need lots of disclaimers so people don't misunderstand. And I can assure you, in case it was not obvious, that the whole post was my own opinions and not Google's. I mean, I was kind of taking them to task for not sharing my opinions. :)

The other reason I deleted it is that it's really a private conversation between me and my peers and co-workers at Google. I love working at Google, and I especially love the fact that I'm comfortable posting something as inflammatory as my post may have been. The company is super open internally, and as I said several times in my post, they really try hard to do everything right. That includes being open to strongly differing opinions, and that has certainly not been true at every company I've worked at.

There are of course lots of parts of my post that I'd love to talk about externally, except I'm kinda lazy and complacent these days. Please realize, though, that even now, after six years, I know astoundingly little about Google. It's a huge company and they do tons of stuff, and I work off in a little corner of the company (both technically and geographically) that gives me very little insight into anything else going on there. So my opinions, even though they may seem well-formed and accurate, really are just a bunch of opinions from someone who's nowhere near the center of the action -- so I wouldn't read too much into anything I said.

Anyway, as soon as I've got a good night's sleep (unlikely at this point, but I can try), I'll repost it internally.
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