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Onyx Hotel

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Contact Information
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155 Portland St Boston, MA 02114
155 Portland StreetUSMassachusettsBoston02114
(617) 557-9955onyxhotel.com
Hotel, Boutique Hotel
Hotel
Boutique Hotel
Wedding Venue
A boutique Kimpton hotel in downtown Boston, just one block from TD Banknorth Garden.
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4-star hotel
$246
Book at Expedia.com
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Booking links sponsored. $281 incl taxes & fees
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Review Summary
4.3
60 reviews
5 star
610 reviews
4 star
353 reviews
3 star
70 reviews
2 star
12 reviews
1 star
13 reviews
Upscale boutique hotel offering stylish rooms with yoga mats plus a snazzy cocktail lounge.- Google
"Very clean room and bathroom, staff was present and accommodating."
"Valet parking and breakfast at the Ruby room was too expensive."
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blake bullis
5 months ago
Nice hotel, great staff. I was on the Penthouse floor which sounds nice but was actually a pain in the behind. Only 1 of the 2 elevators is capable of going up to the top floor. So if the wrong elevator opened on the first floor I had to take it up as far as I could go, then get off and walk up the stairs to get to the Penthouse floor.
Response from the owner - 5 months ago
Hi Blake, Thanks so much for the great feedback. I understand how frustrating that can be. I hope this didn't affect you enjoying our awesome city. Thanks again for reaching out and helping us improve the Onyx guest experience. Safe Travels - Jessica Jessica Lavin, General Manager Jessica.Lavin@onyxhotel.com
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Dingyuan Dean Liu
2 months ago
Just a ok place in Boston. Bathroom isn't so great, water is kinda cold. Drinking water is not free
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Jenna O'Connell
4 months ago
Our stay was amazing! Everyone who worked there was pleasant and helpful. The room was really nice and beautifully decorated. We even got complimentary wine in the lobby. The location was prime, right near Faneuil Hall. Will definitely stay again!
Response from the owner - 2 months ago
Thanks Jenna! Sounds like the Onyx was a perfect match :)
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Charlie Cantoni
3 months ago
Very clean room and bathroom, staff was present and accommodating. Valet parking and breakfast at the Ruby room was too expensive. Each room had a cozy setup, plenty of toiletries. There were even a couple of clean bath robes hanging up in the closet. Parking can be difficult to find on your own if you're unfamiliar with the area. Check in and check out was quick and easy.
Response from the owner - 2 months ago
Thanks for the awesome rating and great feedback! I hope you'll stay with us again.
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Aaron Umetani
3 months ago
USB charger on the nightstand, free wine hour, and I forgot my shirts there from a stay 3 weeks earlier and they returned them to my room for me. The staff was very friendly and helpful. Definitely my first choice when I come to Boston
Response from the owner - 2 months ago
There's nothing better than hearing your someone's first choice! Thanks for sharing Aaron. See you around the city!
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Gina Bonilla
a month ago
Our stay was amazing! The room was amazing. We always stay at a kimpton when we travel and we wouldn't stay anywhere else.
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Keely Tyler
3 weeks ago
Room assigned at first had someone in it. New room was lovely. Service staff very helpful
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brian torretta
7 months ago
Fantastic and quiet room and friendly service. To be honest, I'm not sure about a review that knocks it to one star for lack of free internet, that really isn't a standard. Great location.
Response from the owner - 6 months ago
Thanks for the review!