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Robbins Table Tennis
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Robbins Table Tennis

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I ordered a table from you over 3 week ago (web confirmation number: 1217453) for over $1,000. Since that time, I've heard nothing from your company. Not even an email confirmation. This despite the video on your website that says same day shipping is available upon request, which I requested. And this despite me sending TWO tracking requests via your website. No response. In addition, I've called your company's phone number multiple times during your stated business hours, including today and yesterday. Nobody answers and the voicemail says your mailbox is full. And it's been full for THREE WEEKS. Your website says you are a "leader" in table tennis tables, but what kind of company lets their mailbox fill up with unanswered calls, even during the holidays, and doesn't send email confirmations? With no other outlets, I sent you an email today to the customer service email address on your website: orderassist@robbinsshopping.com. But the email bounced back. AOL's postmaster says: "Username of email not valid." Is this entire company a scam? I'm forced to try and raise your attention on your Facebook and Goggle pages, but I have a feeling that you will not notice, considering the most recent post I see is 2012. Anyone reading this: BEWARE THIS COMPANY. I'm not sure they're a real company but they WILL take your money and you cannot reach them. If I don't receive some kind of response from you by Monday morning, I'm calling my credit company to dispute the charges. I'll also pursue whatever online fraud and Better Business avenues I have to lodge complaints. To some people, $1,000 is a lot of money and to take someone's money and disappear off the face of the earth (honestly, FULL VOICEMAIL AND YOU DON'T ANSWER YOUR PHONES) is inexcusable. Please call me. You have my web confirmation number and all my pertinent information.
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In their circles
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People
In their circles
4 people
Have them in circles
46 people
XU Xin (Fan)'s profile photo
mythraeyan natsnake's profile photo
Evesham TableTennis's profile photo
Paddle Palace's profile photo
David Lowe's profile photo
All My Favorite Sports's profile photo
Oredmas sby's profile photo
Garnock Valley Table Tennis's profile photo
Karl Augestad's profile photo
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Phone
800-741-0333, 586-228-1882
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Robbins Table Tennis Official Google + Page
Introduction

Robbins Table Tennis was started by current owner Dan Robbins in 1977.  Dan, a former U.S Team and U.S. Junior Champion has designed table tennis equipment and has been a consultant to Japanese, German and U.S. table tennis companies. Robbins table tennis has been a mail order company for over 32 years and on the internet since 1994.