Luana Knoth: The Beach Boutique Resort in Krabi is ONE BIG FAKE - all on the Internet is FALSE, not ONE PICTURE reflects the reality. We feel cheated and betrayed by this Hotel – in our opinion this fraud. We would advise strongly not to book this Hotel. The place is dirty, full of rubbish, the pool stinks and everything is in a very bad condition. The advertised Deluxe Villa with a room size of 80 m2, is by far not true! The bathroom stunk very bad (like sh***) and was unsanitary, dirt of unknown kind in the corners. Luxury amnesties, they don’t even know what that means (unless a kettle, 1 umbrella and 2 glasses are considered as such). We didn’t even get any hand or bath towels and for this they ask for a deposit of 2000 Bath or the passport! You would like to eat in the restaurant? What restaurant? The few rusty chairs and the shabby tables are not a restaurant! About one third of the menu is sold out and the breakfast – OMG – lousy two slices of toast, awful coffee and orange juice. It’s – excuse my language - a disaster. If you complain, suddenly nobody speaks or understands English! Funny enough, if you want to make a booking they can. No refunds are given – it’s their policy! The personnel does not even try to find a solution for any complaints. “You need call travel agent” – that’s the answer. No management can be reached, nor by phone or in person. Ms Teya does not even bother to answer any of our emails! Even worse what she told the travel agent, wasn’t true at all. The best recommendation we’d like to make – go somewhere else! The best thing about this please, is the departure, when you know you will never ever come back!!!!