Ordered 4 times. All 4 times they deliver not less than 2 hours.
Tried ordering over phone, online. From restaurant that is within 2 kms, they take 2 hours.
With some improvement of intimation, it is more pathetic. You will receive message when food was picked from restaurant. It still took 1 hr 15 mins for delivery. Worst service, considering the likes of BigBasket and Flipkarts in India.
Public - 6 months ago