- Fairleigh Dickinson UniversityMA Organizational Psychology, 1993 - 1998
- Elmira CollegeBS Mathematics
Leaders tap me to increase employee engagement and customer care especially when navigating change. They bring me in to replaces silos with teamwork and turn conflict into collaboration. With my help, your teams can fill the gaps of diversity with business wins!
Please join me and the global community of people skills professionals here on Google+ PeopleSkills community and LinkedIn "People Skills Succeed".
Personally, I have a passion for Latin dancing, music, the arts, theatre and learning. I love to cook, dance, laugh, and learn.
- CAS, Inc.Founder/President, 1989 - presentManagement training and consulting firm specializing in people skills for teamwork, leading change, employee engagement, superior customer experience. Keynotes take audience from inspiration to action. View footage on website!
Moderation Doesn't Mean Mediocrity | #Leadership - Kate Nasser
6 tips fr The People Skills Coach™ to tap the tangible power of moderation that engages employees, counterbalances forces, reduces risk, & s
Travel Learning Open-Mindedness: JOIN #Peopleskills Chat Nov. 22 - Kate ...
Travel learning open-mindedness is our #peopleskills global Twitter chat topic Nov. 22nd 10amET. JOIN The People Skills Coach™ to explore th
Team Building Across Generations – Proven Approach | #leadership - Kate ...
Here's a proven approach fr The People Skills Coach™ to team building across generations. Let youthful energy & mature experience increase i
Customer Service People Skills Timing: How to Sharpen Yours - Kate Nasser
How is your customer service people skills timing? Improve it with these 4 steps fr The People Skills Coach™, | Customer Experience | Emotio
Leadership Reawakening: People Not Processes Create & Innovate - Kat...
Leaders, is your organization process driven. Even addicted to process? Launch a leadership reawakening. Ignite and engage employee innovati
People Leadership: 10 Things to Do Now to Lead Better Tomorrow - Kate Na...
How are your people leadership skills? Here's a list of essential things to do now to be better leader tomorrow. From Kate Nasser, THe Peopl
Experienced Leaders: What Can You Still Discover? | #leadership #peoples...
Experienced leaders don't have to become jaded. Add to this long list of what you can still discover! Leadership fr Kate Nasser, The People
Customer Service Transparency: Remove the Shadow of Fine Print! #custser...
Sales & customer service transparency impresses w/ integrity & builds priceless trust. Remove the fine print or lose customers. Fr The Peopl
Creepy Communication: Essential Changes to Be Professional | #peopleskil...
Does what you say come across as professional? Checklist of creepy communication choices to avoid. From Kate Nasser, The People Skills Coach
Business Creativity: Recreate the Image to Include Everyone - Kate Nasser
Are you tapping the business creativity in all employees? Recreate the image they have of creativity & awaken their contributions. The Peopl
Engagement Currency: Do You Really Know Why Your Employees Work? - Kate ...
Leaders, build relationship engagement currency. Find out with these questions why your employees work. Secret to engagement fr The People S
Leadership Emotion Radar: 12 Employee Emotional Needs to Honor - Kate Na...
Leadership Emotion Radar: Leaders especially analytic & technical ones must remember to honor these employee emotional needs. Fr The People
Reverse Customer Experience: Are You Driving Calm Customers Away? - Kate...
Don't just focus on angry customers. Reverse customer experience strategy & make sure you retain calm customers too. Video fr The People Ski
The Regeneretics Centre for HPT-Transformation and Self Awareness
Many people have asked me why I am not presenting some of the HPT-Transformation seminars and programs next year. The answer is very simple
Huge Business Success & Employee Morale: Opposites or Essential Part...
Do you see employee morale & huge business success as either/or choice e.g. Amazon? Actually they're essential partners. Tips fr The People
Empathy is the Connection Before the Solution | #business - Kate Nasser
Empathy is a key to business success. It turns diversity into understanding. It is the connection before the solution. Insights fr The Peopl
Leaders: Nine Chances to Cultivate Employee Maturity | #leadership - Kat...
Leaders did you ever want to tell employees to grow up? If you want employee maturity sooner, mentor them in these 9 ways. From The People S
Introverts and Extroverts: JOIN People Skills Chat June 21st - Kate Nasser
JOIN People skills global Twitter chat 6/21 10amET to explore interaction between introverts and extroverts. Host: The People Skills Coach™.
15 Ways to Recruit Naturally Great Customer Service Staff #cx - Kate Nasser
Recruit naturally great customer service staff by hiring these traits. Tips fr The People Skills Coach™ on how to hire friendly & retain gre