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Genesys
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Genesys powers the world’s best customer experiences in more industries and countries over any channel, both in the cloud and on premise.
Genesys powers the world’s best customer experiences in more industries and countries over any channel, both in the cloud and on premise.

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Looking to enhance your customer experience? Offer customers their preferred channels through outbound call center solutions. Discover how: http://gsys.co/XAq9309gjty

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Future-proof your customer experience investment with a modern contact center from Genesys: http://gsys.co/qbBf309g4Jg

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Learn how to expand your customer service capabilities with a Genesys virtual call center: http://gsys.co/fgmO309fXyx

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Last year, Vodafone won the distinction of being the “CX Innovator” at the Genesys Customer Innovation Awards and celebrated at the G-Force event in Miami. Are you ready to be a winner in 2017? Nominations for the Genesys Customer Innovation Awards are now open! Nominate your organization and enter to win a free trip to CX17: http://gsys.co/cPLV309ejwz
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Get top 5 requirements for an effective employee engagement solution from Genesys AppFoundry and nGUVU
http://gsys.co/PK3z309ejvV

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Experience how a virtual call center can enable your business to have more flexibility through the cloud: http://gsys.co/4sVx308qiuN

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Genesys has appointed Larry Katz as its new chief financial officer. With more than two decades of financial and executive leadership experience, Katz will oversee financial planning, business analytics, accounting, treasury, tax, corporate development, procurement, IT, corporate affairs and real estate. “We are delighted that Larry will join us on our mission of powering the world’s best customer experiences,” said Paul Segre, chief executive officer at Genesys. http://gsys.co/kGOE309dvZP

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Considering a new purchases of workforce optimization solution? Well the future of WFO functionality will evolve dramatically over the next five years. So ensure you are fully aware of the WFO capabilities/roadmap of your infrastructure vendor. Gartner analyst, Jim Davis, explores and predicts the disruption ahead for the WFO market in his report. Take a look: http://gsys.co/8bPo307Ha2h

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To be an experience business often requires organizational and cultural shifts. Hear from marketing leaders like Merijn te Booij, Genesys CMO, about their best practices for restructuring to deliver a winning digital experience. http://gsys.co/vJrm3090irU
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