College Hunks franchise call center uses customer service metrics to track not just the customer experience, but also the ensuing booking rates for franchisees, and uses the data to continuously boost performance.
The friendly, smiling young men appeared to enjoy their work, even when our move included some challenging pieces of furniture. They frequently used the phrase "no problem," and they seemed to really mean it. They offered help above and beyond what a typical mover would provide. They made a positive impression on our homebuilder, who was still putting finishing touches on the house during our move. Bravo to Josh and Mike!
I am so satisfied with the professionalism and politeness that these two young men showed today (1/9/15) With this being a "cold" day Josh and Josh were exceptional. I would use this company again. Created a "stress free" move. Hats off to this company. I will refer and use again! Thanks so much for making this move easy!
I had a great experience with College Hunks Hauling Junk of Lexington. The movers were on time, very professional, and provided a quote before starting which I was free to decline if I wanted. They quickly removed all of the items I needed to get rid of and took them to Habitat for Humanity, who later gave me a tax receipt for the items donated. I highly recommend this business.
College Hunks Moving is a great service to use. Cam and John were friendly and moved everything into my apartment very quickly. They made my move a lot easier! I would recommend College Hunks Moving if you are looking for help moving into your apartment/home at a reasonable price.
On Thu Jun 04, 2015 at 12:01 AM McVey, Penny wrote:
That you were the only company in town that would take care of my pickup. Your staff communicated on time. That, even though we had to reschedule due to unforeseen issues, the task was handled professionally and to everyone's satisfaction.
Loved Everything!!! .... used your service repeatedly this past year. Moved my daughter, moved my son, moved my step-daughter, loaded my pods, unloaded my pods, moved everything into a new house. All the guys were great! Highly recommend!!
The guys were quick, courteous, and let me know exactly what they were doing. Will and Ethan did a fantastic job and I have to say this program or company is awesome. I wish all movers were as efficient and courteous as these young men were. If I ever have to move again, I know exactly who I am going to contact.
The Hunks Eric and Tanner were great today. They worked hard for an hour loading all my Junk into their Truck. They called about 30min before the scheduled time and arrived right on time. They were professional, efficient, and fast! Thanks Hunks for helping me fulfill my New Year Resolution to get rid on my JUNK!
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