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Integrated Access Solutions, Inc.
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Founded in 2001, Integrated Access Solutions (IAS) provides business customers with a full range of managed technology services and solutions. IAS headquarters are located in Orange County, California, with remote offices in Los Angeles and San Francisco. IAS serves over 1,500 businesses of all sizes and across all industries.
Founded in 2001, Integrated Access Solutions (IAS) provides business customers with a full range of managed technology services and solutions. IAS headquarters are located in Orange County, California, with remote offices in Los Angeles and San Francisco. IAS serves over 1,500 businesses of all sizes and across all industries.

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Manage Contact Center Interaction Directly with Salesforce - Join us with special guest speaker David Ham, Technical Sales Consultant with Interactive Intelligence as he demonstrates how to manage contact center, customer interaction directly with Salesforce. Streamline communications to better service your customers with Salesforce. The customer experience is best when it's seamless — which is why businesses are taking advantage of the ability [...] http://ow.ly/2zfS0Q

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Webcast: Social Media Management in the Contact Center - Learn how to make social media management a well-coordinated and visible process in your contact center. You turn your contact center into a social media powerhouse. Monitor posts and Tweets as well as blogs on Facebook, Twitter, LinkedIn and other social networks. When user comments impact your company, you’re able to route, respond, track and [...] http://ow.ly/2yNI1t

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Webcast: Optimizing Your Contact Center - Guest Speaker, Lois Whitman, President and CEO of LRW Associates, a contact center operations expert draws on over 30 years of experience in call center operations and consulting that enable her to envision the benefits and pitfalls of various operational processes and intivatives. Ms Witman has led projects in verticals such as healthcare, insurance, financial [...] http://ow.ly/2yc9ZC

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We Have Moved! - It is official and we are at our new office location! 5 Corporate Park, Suite 200 Irvine, CA 92606 http://ow.ly/2xpKxF

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Microsoft Lync 2013 Demonstration - Lync provides a consistent, single client experience for presence, instant messaging, voice, video and meetings. Lync 2013 supports multiparty HD video conferencing, modern “touch first” capabilities for fast and natural communications, and work anywhere scenarios that do not require a VPN for encryption. Lync 2013 users can connect to anyone on Skype, enabling rich communication [...] http://ow.ly/2x79zR

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Webcast: Microsoft Lync as a Development Platform - Guest speakers Subodh Bhide and Dilip Rewtani from Harbinger Systems Inc. discuss Microsoft Lync application development. Harbinger Systems is a software technology company serving software product firms. In this session, guests will gain insights on: How Lync has proved to be an extensible platform and not just a product How to implement a Lync based [...] http://ow.ly/2wCrLr

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Microsoft Lync 2013 Launch Event in Orange County - We hosted a Microsoft Lync 2013 Launch Event in Orange County, California last week. The event was a success. Local IT executives and managers experienced a live demonstration of Lync 2013 and its capabilities. IAS Partners also shared case studies integrating their solutions with Lync 2013.  If you missed this event, review our future events [...] http://ow.ly/2wctbO

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Today's Event: The Mobile-Social World - Sinnary hosted another fun event today with guest speaker John Capone with Interactive Intelligence.  He discussed the Mobile-Social World and how that changes the way we service our customers. Guests had the opportunity to win some fun prizes:  Camelpack, Jabra Speak 510, and a Jabra Supreme UC. What topics would you like to hear or [...] http://ow.ly/2vbgSI

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Executive Luncheon: The New Mobile-Social World - The New Mobile-Social World: Changing the Way You’ll Service Your Customers At the end of last year, there were an estimated 6 billion mobile subscribers in the world. That’s 87% of the world’s population! According to researchers, smart phone shipments grew 58%, making up nearly a third of all mobile phones shipped last year. Additionally, mobile tablet [...] http://ow.ly/2uONWd

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Lync 2013 Demonstration and Capabilities - Guest Speaker Jim Raymond, Technology Solutions Specialist with Microsoft demonstrates Lync 2013. Lync 2013 feature enhancements include Multiparty HD Video, Lync client for Windows 8 Android and IPhone support voice and video over IP with the ability to view webinar federation with 4 billion Skype users. http://ow.ly/2uBut1
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