Response from the owner - 11 months ago
Thank you for taking the time to leave us a review. We sincerely apologize that you had to cancel your reservation due to issues with your rig. We do have a cancellation policy that was provided to you upon making the reservation though. That states that we will give you a refund less a 25% deposit on stays of 4 nights or more. As soon as you called to cancel we attempted to refund the difference to your credit card. We were told the card had been cancelled so we mailed you a check instead. We do wish you all the best with getting your rig fixed and safe travels on the road.